Hello, I'm brand new to this forum and found it when trying to find a pdf of the most recent Team Member Handbook. I apologize for the potential wall of text that I'm about to post. Also I hope I'm posting in the correct place.
As a little bit of background, I (very) recently came off of a long leave of absence for educational purposes. I picked up a shift last week but this week was supposed to be my first week back. There's no issue there, I have no problem getting to work or doing the work or, you know, whatever.
The issue here is that I wrote my schedule down wrong, which is entirely my fault and I am completely willing to own up to not writing down the correct information. I wrote down that I was supposed to work today (Wednesday) instead of the correct time, which was yesterday (Tuesday).
I would have been happy to go to work, the only problem is, I didn't know I was supposed to (having written it down incorrectly) and NO ONE called me to ask where I was. I mean, it was simple human error and sometimes Team Members do just decide they aren't going to work that day and just not how up. However, I feel like it's a breach of trust between employee and employer if they don't even make the attempt to call to see what's going on. They certainly don't have any problems calling team members on their days off to see if they can come work a shift.
While it is a no-call, no-show situation, and while I am willing to take responsibility for copying the information down incorrectly, I feel it's unfair of them to mark it that way since they didn't call to confirm that it was, in fact a no-call, no-show. I don't want it going on my record. My question is, are they allowed to just mark it that way without calling the team member to make sure they're okay or to ask why they didn't show up to work? Surely there's something in the handbook about this and there's a way to dispute it.
Any help is appreciated.
Tl;dr: I don't think I deserve to have a NCNS on my record.
