I've often heard hours are based off the previous year's sales, etc. So here's where I start to wonder. Recently 2 good TM's were basically threaten by an ETL if they don't shape up he would cut hours and hire more people (great way to motivate TM's!). So Thursday the schedule came out and lo and behold, hour cuts for "certain" TM's, while others remained at 39+. I do believe the majority of our stores hours are from previous sales but you can't tell me some ETL's have no discretion. I've yet to understand how this is fair in the lease and down right threatening TM's without hearing the situation isn't how you should get results.