Archived What call button do you cringe at the most?

[daninnj]

All of them.

No seriously, bikes. Hate getting them down, know nothing about them, guests take too long looking at all of them. I just avoid being near there if I hear that damn button.

 

[masterofalltrades]

Ditto that @danninj. Electronics is right next to sports at my store so 90% of the time they're my problem.

 

[see spot save]

I used to cringe whenever anyone wanted a bike off the wall, now that I've done it a couple of times it's not that bad.

I suppose I dislike the electronics one the most. "A team member will assist you in 60 seconds." The guests get all upset when I walk by them to clear the call button before helping them

 

[Bullselle]

Seeing as how I'm a softy, Infant display. It's the only call button we have in softlines and 9/10 times the person who presses it is a pregnant guest with an attitude. The guest will usually ask a bunch of questions about how a baby item works, get annoyed if we don't have the specific type she's looking for and get even more annoyed if I tell her we don't have any more in the back. Half of the time I get there and the guest has pulled half of the strollers or bouncers onto the ground to "get a better look at it". And you can bet your ass that they aren't putting those displays back when they're done.

 

[Deli Ninja]

The jewelry call button is usually the easiest to deal with.
"Will you change my watch battery?" "No."
"Will you change my watch band?" "No."
"Where are your watch batteries?" "Electronics boat."
"I want to look at/buy this jewelry item that's locked up." "Sure, let me get that for you."

 

[Reshop Ninja]

For me it's the jewelry call button. We constantly have people pushing it for jewelry boxes, changing watch batteries, watch bands, ear piercings and nose rings. In other words: for all kinds of crap don't have.

 

[Flabbergasted]

"Additional cashiers to the front lanes."

 

[PullMonkey]

The jewelry call button is usually the easiest to deal with.
"Will you change my watch battery?" "No."
"Will you change my watch band?" "No."
"Where are your watch batteries?" "Electronics boat."
"I want to look at/buy this jewelry item that's locked up." "Sure, let me get that for you."

For me it's the jewelry call button. We constantly have people pushing it for jewelry boxes, changing watch batteries, watch bands, ear piercings and nose rings. In other words: for all kinds of crap don't have.

At least you guys have a jewelry call button. I constantly have to flag people down when I'm at the front whenever guests need help.

 

[mrknownothing]

"Additional cashiers to the front lanes."

This. Also toys, sporting goods, seasonal, and any one of the 3 or 4 buttons we have in electronics. And housewares, but only during BTC because of all the snooty parents from [insert affluent locale here] who want to furnish their college kids' apartments.

 

[meronachic]

Whenever I hear the furniture one go off, I pray there is someone close by to handle it because I know it's going to involve a flatbed/team lifts/carry outs and things I don't feel like dealing with. Same for seasonal during the summer months, but usually electronics can handle that.

 

[TallAPGuy]

Guest service needed in House holds. Who is responding?
I hate when I hear that, because there's three fricking buttons that call that, and usually only two team members in Hardlines.

 

[NitroKing2110]

"Additional Cashiers to Photo Finishing"

Reason being that Photo only has one register and as such the button is only used when there is a major screwup with a pissed off guest.

 

[GSAhole]

"Additional cashiers to the front lanes."

This damn button. The cashiers at my store have no clue how to use it. They either press it when they have one person in their line and backup couldn't possibly be needed there or anywhere else, but then when I'm helping a guest and have my back turned or I'm at the service desk helping with something, I turn around and there's lines 7 or 8 people deep, no joke, and nobody has bothered to press it. It frustrates me to no end on a daily basis.

 

[Circle9]

Furniture 1 and 2. Because one is actually with the furniture. The other is several aisles down with clocks and picture frames and I can never remember which is which.

Gotten to third request a couple times from that.

 

[buliSBI]

I think it was "Automotive Display." All the GPS units at one of my stores were located in a lockup cabinet in the Automotive dept in E/F near Softlines while Electronics was at the far corner of A/B. And Electronics were the only ones allowed to carry lockup keys.

 

[qmosqueen]

call buttons what are those. let them ride I run to the bathroom and walkie "i'm indisposed at the moment" the echo from the bathroom gives it away where i am, lol.

 

[Ringwraith917]

I vote jewelry or fragrances because I work in the mornings and until the call button goes off usually no one has the keys checked out. So I have to call if anyone has the key, go check it out myself (Instocks TM), help the guest then track down whoever is supposed to have the key, give it to them, then sign it over to them at the service desk. It's worse if its busy cause the GSTL might take some time to unlock the key cabinet in the second step. I've had to do this at 1:45pm before.

 

[signingminion]

Starbucks. Cause we often have no one trained to help in the building and it makes me want to cry for them.

 

[qmosqueen]

Starbucks. Cause we often have no one trained to help in the building and it makes me want to cry for them.

once we had a pfresh TM who was pushing the truck go up for backup and he was never target trained, but does work at a real starbucks as his first job.

 

[BaristaChick16]

Jewelry. Without a doubt, jewelry.
As Ringwraith917 said, it's hard to track down who has the keys.

However, in my store, they'll be signed out to someone who left hours before and didn't sign them back in and they're not with the rest of the keys. That means running around (our lack of walkies amazes me) asking other TMs if they have the jewelry keys. After a good 10 minutes or so with the poor guest just standing there after my,"I'll be right back!", the GSTL will give me keys for the guest to have walked away. It's quite irritating.

 

[DoWork]

Bakery. They've removed it now. People are so indecisive with cakes. God help you if the guest is picking up a cake and it's incorrect.

 

[dannyy315]

Definitely the checklanes one. But it could also be the most satisfying when I overhear it on someone's walkie when I'm on break.

They should have signs at the entrances that say "additional cashiers to target.com/careers"

 

[StaticSun]

"Fast Service needed at JambaJuice. Who is responding?"
"Carry out needed at Starbucks. Who is responding?"

 

[NitroKing2110]

Bakery. They've removed it now. People are so indecisive with cakes. God help you if the guest is picking up a cake and it's incorrect.

My ETL-GE loves this button. We don't have a bakery but we have a button in his office that says bakery, that he presses when he wants to screw with people.

 

[Hardlinesmaster]

Electronics button, after I asked the guests there if they need help & say no. Then, I am in bikes helping another guest & the electronics button goes for the prior guest.