Archived What do you require a TM to be capable of in order to join?

[Backroom81]

I do 10+ interviews a week, alone.. Not to mention every other tl working that week doing the same thing lol.. We have plenty to choose from, why just keep whoever makes it past showing up for 90 days if all they can do is zone and put up stray(reshop)

Lol, I see plenty enough guests in the store, I don't need future ones on my team.

So you work in an area with a crappy market for real jobs and can afford to pick and choose from a pool of at least semi-skilled people who are desperate for some amount of cash while they look for a better job.

Try working in an oil boom town where the only prospective employees are the rejects from the oil fields (you have to try damn hard to NOT get hired on one of those) and bored housewives who are just looking for something to occupy their time. We've had to send insane amounts of support help to stores located near those towns. There was almost 30 support ETLs alone at the last store I was sent to.

My area doesn't fare much better. While we don't have oil fields completely unbalancing things, we do have a ton of distribution centers nearby that all pay much better than Target would ever consider doing. We are also one of the lowest paying retailers now along with Wal-Mart. We have had several competitors open up recently that have taken large chunks of talent away. Why work for Target at barely above minimum wage when Costco will pay you $2 more? Even the f---ing grocery stores pay better than Target now. It's to the point now that if a TM does show up consistently and do a good job with zone and reshop, they're better than half the people that come through.

 

[consume]

Yeah, I'll agree that target really bones new tms on pay. Believe it or not though, if you set some standards, you can find hard workers if you filter through the flood of tms that come and go. Like I previously said, I find those who feel like they're there to help instead of just zone and put up stray actually stay much longer.. Plus they're worth a shit (unfortunately, also worth a lot more than target pays them starting off, but that's why I always find them routes to better paying positions)

 

[consume]

They don't have to be actively doing it at first, of course, me/pa show them and kinda just keep bringing it up and explaining what it is, how to correctly do it, why it's important, then ask them throughout when we get to see them after the first 2 weeks randomly what a process is, how to do it etc.. That way we can leave lists for them/etl to follow up on when needed and have them taken care of. You don't even know nice it is to have that ability, really starts to be handy when they start seeing/fixing themselves

Checking for understanding is worth the time.

 

[Backroom81]

Plus they're worth a shit (unfortunately, also worth a lot more than target pays them starting off, but that's why I always find them routes to better paying positions)

We have 3 TL spots open right now (making the 4th time this year I've turned down becoming a TL again) Even the other guys who are worth a shit don't want them. There's a grocery store opening up that is offering people with experience a base pay almost matching what our store pays a newbie TL. 1 of the hardlines guys that was being developed left for that.

You don't even know nice it is to have that ability

You make some broad assumptions there. I've been a TL before (and an NCO), currently manage a small business, and have developed many people over the years. I only work at Target due to circumstances that required me to supplement my income. I've been considering leaving for the above mentioned grocery store but I'm looking at finally cutting my schedule down next month so I can work only for the discount (10% off my kids' Christmas gifts is no joke).

 

[PugMuffin]

With my store having such a high turnover rate for TMs, we basically just require them to last 90 days. :/ It's sad. The last 3 hires didn't even last a week. The workloads are so overwelming with us having so few TMs and our STL is basically satan. We're basically throwing the newbies into the wolves and hoping they survive. No new TMs want to put up with this bullshit.

 

[Noiinteam]

And the older ones don't either!

 

[luna831]

Your epectations are to high .

 

[Kompa]

Our new Flow TM keep quiting because they're keep getting put in the line/truck everyday lol.

 

[consume]

Your epectations are to high .

no offense, what is expected of you is too low

 

[Kompa]

It fits the low pay.

You could learn all that stuff and the max you'd get is maybe 13 cent raise.

 

[consume]

It fits the low pay.

You could learn all that stuff and the max you'd get is maybe 13 cent raise.

I truly have moved multiple tms to gsa/pa/elec specialist and even a couple TLS by having them understand that its important to know those things..

 

[redeye58]

Your epectations are to high .

Says the TM who wants to get out of the checklanes....

 

[tgtguy]

I know some etls that done even know how to do all of that ...most seasonal ( at least in my store) are hired around the last of Oct and if they are not kept dismissed right after the holidays. This being our busiest time of the year...not all seasonal Tms get a change to be trained in all work areas ie if they are flow then they will be spending all their time unloading and pushing a truck. You can get a sense from a person if they are a hard worker or not ...and if they want to learn more....keep them and train them after the fourth quarter. If they have performance issues then let them go

 

[Bosch]

Understand online planogram
Read transition workload tool
Understand how to tell the difference between an old/new/carry forward
Order accurately, based on what we have/need(pfresh)
Tie/batch/pull
Suspect date audit (pfresh)
PCV (not completed by lod at our store)
Research correctly
Pull gray dots
Follow schedule/breaks
Help tms/guests
Go up for any backup you're able to without being the only one going up
Leave with excellent zone/no stray(reshop)...

I'm sure while training a new TM I expect to keep, I can pull a lot more, you guys got anything else tms need to read to understand why and what they do to help us maintain sanity inside the dot?

I will not ask anymore out of anyone than I ask of myself. I will show you how to do all those things, if you get most of them done on the daily we will be good. You don't understand ask questions. Do what is best for safey(food) then just try. And we will get along fine..

If not you are going to really hate working for me.

 

[consume]

Understand online planogram
Read transition workload tool
Understand how to tell the difference between an old/new/carry forward
Order accurately, based on what we have/need(pfresh)
Tie/batch/pull
Suspect date audit (pfresh)
PCV (not completed by lod at our store)
Research correctly
Pull gray dots
Follow schedule/breaks
Help tms/guests
Go up for any backup you're able to without being the only one going up
Leave with excellent zone/no stray(reshop)...

I'm sure while training a new TM I expect to keep, I can pull a lot more, you guys got anything else tms need to read to understand why and what they do to help us maintain sanity inside the dot?

I will not ask anymore out of anyone than I ask of myself. I will show you how to do all those things, if you get most of them done on the daily we will be good. You don't understand ask questions. Do what is best for safey(food) then just try. And we will get along fine..

If not you are going to really hate working for me.

couldn't agree more.

 

[Bosch]

Understand online planogram
Read transition workload tool
Understand how to tell the difference between an old/new/carry forward
Order accurately, based on what we have/need(pfresh)
Tie/batch/pull
Suspect date audit (pfresh)
PCV (not completed by lod at our store)
Research correctly
Pull gray dots
Follow schedule/breaks
Help tms/guests
Go up for any backup you're able to without being the only one going up
Leave with excellent zone/no stray(reshop)...

I'm sure while training a new TM I expect to keep, I can pull a lot more, you guys got anything else tms need to read to understand why and what they do to help us maintain sanity inside the dot?

I will not ask anymore out of anyone than I ask of myself. I will show you how to do all those things, if you get most of them done on the daily we will be good. You don't understand ask questions. Do what is best for safey(food) then just try. And we will get along fine..

If not you are going to really hate working for me.

couldn't agree more.

Unfortunately I am having to deal with leadership who don't care and have let our flow process turn into a paid daycare for adults. Make it look lake you did work and dayside will clean it up. Training was sketchy at best and in talking to some of the flow team issues we have been talking about for over a year were never mentioned to them. So we are coming in to fix a broken process and it is shock therapy time for these people and I doubt a bunch of them will survive now that bad habits are the norm.

 

[consume]

@Bosch about the same nation/Canada wide, I'm sure

 

[Bosch]

@Bosch about the same nation/Canada wide, I'm sure

We had a shift in leadership overnight and yeah the two they picked never should have been put in that position. We on dayside finally got a couple of seasoned ETL's and a couple TL's that got just as fed up as we were on the floor having to clean it up. We have to get them on the right track or we will be fucked in short order, cause we can't hold it together.

 

[consume]

@Bosch about the same nation/Canada wide, I'm sure

We had a shift in leadership overnight and yeah the two they picked never should have been put in that position. We on dayside finally got a couple of seasoned ETL's and a couple TL's that got just as fed up as we were on the floor having to clean it up. We have to get them on the right track or we will be fucked in short order, cause we can't hold it together.

discipline is what is in short order, sounds like

 

[Bosch]

@Bosch about the same nation/Canada wide, I'm sure

We had a shift in leadership overnight and yeah the two they picked never should have been put in that position. We on dayside finally got a couple of seasoned ETL's and a couple TL's that got just as fed up as we were on the floor having to clean it up. We have to get them on the right track or we will be fucked in short order, cause we can't hold it together.

discipline is what is in short order, sounds like

We have a list of people who are short timers.. One ETL now does a couple nights a week, I've done several shifts to see if what I believe is true is true. Nope it was worse. And a TL who did the overnight process and is damn good at it has gone back to get it together. We have TM's tell me to my face "Just push it out, In-
Stocks will fix it tomorrow, that is what they are here for." They didn't know I was In-Stocks.. The rest of conversation did not go well.

 

[Kompa]

It fits the low pay.

You could learn all that stuff and the max you'd get is maybe 13 cent raise.

I truly have moved multiple tms to gsa/pa/elec specialist and even a couple TLS by having them understand that its important to know those things..

those 25/50 cent raises for twice as much isn't much of an incentive

 

[consume]

It fits the low pay.

You could learn all that stuff and the max you'd get is maybe 13 cent raise.

I truly have moved multiple tms to gsa/pa/elec specialist and even a couple TLS by having them understand that its important to know those things..

those 25/50 cent raises for twice as much isn't much of an incentive

never had so low

 

[Unintended BM]

It fits the low pay.

You could learn all that stuff and the max you'd get is maybe 13 cent raise.

I truly have moved multiple tms to gsa/pa/elec specialist and even a couple TLS by having them understand that its important to know those things..

those 25/50 cent raises for twice as much isn't much of an incentive

I hate this mindset. I was a cashier, and for three years in a row I got crappy 8 to 12 cent raises, but my last raise was something like 34 cents. The same person who gave me an 8 cent raise the year before gave me the 34 cent raise. You know what I did? I worked hard. I suck at getting redcards, so I asked to be trained at the service desk, and I tried really hard to be good at that. Since then I've gotten multiple $10 giftcards from various TLs and ETLs for helping out. Small bonuses, but still bonuses, and I've since been moved to a higher paying position in the store. Higher paying than all of my raises combined.

Yes, Target pays poorly, but it's a job. Work hard and you will be recognized. I was put on CA for redcards, and I got a good raise the year after because I did a good job. Ask to be moved somewhere else in the store if your current TLs don't like you. My TLs didn't like me, but I won them over by being good at what I did. Maybe you're not so lucky, but go to a different area of the store. Try it out. It's good to be well rounded. That's the whole point of this thread. Well rounded people are awesome. If you try hard and know what you're doing, you will move up, in pay and position. If you sit back and wallow in your own despair, then nothing good will come of it.

 

[commiecorvus]

That was one thing about being a signing ninja, you had to know a little bit of everything.
You had to be able read and set a planagram, read and set an adjacency.
Be able to do Salesplanners, know the name of every fixture in the store, read the minds of every ETL, help guests, use the wave and crown, etc, etc.

 

[Nauzhror]

Hmm, 8 to 12 cents? Ouch, I was unhappy when my first yearly raise was only 22 cents.

And that 22 cents was officially speaking a meets expectations, not exceeds or outstanding. Which sort of irks me, not sure how I could have gotten E or O since I know I work harder than any other cashier in our store. There are some that are better at getting redcards than I am though, but in general I stay busier than they do by multi-tasking and doing things that are outside the scope of my core roles.

ie. No other cashier in the store has ever taken the salvage or CRC back to receiving and used outbound tracking. No other cashier takes the hangers back and dumps them if the CA is too busy to do it or is nowhere to be seen. No other cashier goes out to get carts if there's no CA or if the CA is doing something else.