- Joined
- Jun 30, 2011
- Messages
- 95
I recently took over the Instocks/Backroom TL position but research wasn't a training strength. ETL-SF is asking me why our total number of research scans are low for certain departments and for the store. First, let me describe the way our RSCH process works as we are a test store.
- I am a ULV $18mil/year non-Pfresh and non revised P93.
- There is no In-stocks team. We have 10 TMs come in at 5am to RSCH until 5:50. They close batches and ACK the truck and begin the FLOW process by 6a. We have a schedule that we try our best to stick to so that every area of the store is RSCH'd each week.
- Our test program does not allow anyone in the store to shoot anything under "OUTS".
- We only do the RIGS with the "!" next to it for no more than 2 hours on Tuesdays and Thursdays. One TM does this entire task. No other in-stocks task are touched.
- While researching, if we hit an out or crit low with BR LOC, we toggle to item search to see how many are in the BR and then toggle to EXF to enter that amount (alway s capacity or less). This keeps our RSCH reports green as we aren't stressed to pull the RSHC batches within one hour after shooting. also eliminates Outs w/ BR LOCs dings on our reports.
- If prompted with a drastic count, we always select "NO" so that counts are not changed but the item does hit the drastic count report for verification with the ETL-AP once a week.
- we scan a lot of outs that we know are already "0" OH in the system to bump up our RSCH ratio and green bar our reports.
I know I scanned at least 600 locations on the SF last week. Not nearly that many are represented on the report. So the question is, when does a scan count? Obviously when we enter a number to adjust an OH count, it goes towards our DTK scores (my performance, whatever it's called this year). When else?
A second question - My ETL-AP said that anything that hits the drastic count report will eventually 0 out the count for that item with in a week or two. I understand that I am not changing the counts when I answer "NO" to the question "Do you want to zero out the count on this item as it will be a drastic count?" But if I hit "NO", will it still automatically adjust the OHs for the item on the drastic counts report even if I hit "NO"?
BP explains that I should be working the report everyday by using Stand Alone Research to adjust the drastic counts once investigated but Stand Alone RSCH is the only thing we use to conduct all of our research.
Any ideas?
- I am a ULV $18mil/year non-Pfresh and non revised P93.
- There is no In-stocks team. We have 10 TMs come in at 5am to RSCH until 5:50. They close batches and ACK the truck and begin the FLOW process by 6a. We have a schedule that we try our best to stick to so that every area of the store is RSCH'd each week.
- Our test program does not allow anyone in the store to shoot anything under "OUTS".
- We only do the RIGS with the "!" next to it for no more than 2 hours on Tuesdays and Thursdays. One TM does this entire task. No other in-stocks task are touched.
- While researching, if we hit an out or crit low with BR LOC, we toggle to item search to see how many are in the BR and then toggle to EXF to enter that amount (alway s capacity or less). This keeps our RSCH reports green as we aren't stressed to pull the RSHC batches within one hour after shooting. also eliminates Outs w/ BR LOCs dings on our reports.
- If prompted with a drastic count, we always select "NO" so that counts are not changed but the item does hit the drastic count report for verification with the ETL-AP once a week.
- we scan a lot of outs that we know are already "0" OH in the system to bump up our RSCH ratio and green bar our reports.
I know I scanned at least 600 locations on the SF last week. Not nearly that many are represented on the report. So the question is, when does a scan count? Obviously when we enter a number to adjust an OH count, it goes towards our DTK scores (my performance, whatever it's called this year). When else?
A second question - My ETL-AP said that anything that hits the drastic count report will eventually 0 out the count for that item with in a week or two. I understand that I am not changing the counts when I answer "NO" to the question "Do you want to zero out the count on this item as it will be a drastic count?" But if I hit "NO", will it still automatically adjust the OHs for the item on the drastic counts report even if I hit "NO"?
BP explains that I should be working the report everyday by using Stand Alone Research to adjust the drastic counts once investigated but Stand Alone RSCH is the only thing we use to conduct all of our research.
Any ideas?