Why don't we get survey info on our receipts from another store?

[employee 626]

I understand why we don't get survey info on a receipt when we use our discount at our home store but why not other stores?

 

[SigningLady]

They obviously don't want TMs skewing results in any store in any direction: no inflated praise for your own store and no disparaging comments for another store.

The only way around this is to pay without using a card attached to your discount because then they don't know you are a TM.

 

[gracefulfillment]

The only way around this is to pay without using a card attached to your discount because then they don't know you are a TM.

You can still use your RedCard, just make sure your discount isn't applied for that specific transaction.

 

[Dream Baby]

I have actually gotten asked to do a guest survey from home store a a few times.

 

[employee 626]

I have actually gotten asked to do a guest survey from home store a a few times.

With or without using your discount? Also if it's been in recent weeks it might be your old discount not working and adding it because of that

 

[Dream Baby]

With or without using your discount? Also if it's been in recent weeks it might be your old discount not working and adding it because of that

I am almost always use my discount.

It possible it might have gave me them because of new discount id.

You would think the system would recognize to never send a survey out to someone with a discount code.

IMHO I think Target ignores the surveys because so few people fill them out anyway.

 

[gracefulfillment]

IMHO I think Target ignores the surveys because so few people fill them out anyway.

It probably varies from store to store, but in general, the feedback is definitely read. I know someone who's gotten an email back from a survey they filled out.

Also, it's part of the reason some of the pride stuff was pulled: they were getting threatening responses in addition to the in store disruptions.