Would you rather...

I can't promise anything at this point in time. I do my best with our tables and shelves, while sweating in a hot store wearing a hot mask while dodging guests without masks who aren't keeping away from me. There's definitely stuff out of place. It will get taken care of eventually, but if I don't get to it before the end of my shift, oh well.
 
I can't promise anything at this point in time. I do my best with our tables and shelves, while sweating in a hot store wearing a hot mask while dodging guests without masks who aren't keeping away from me. There's definitely stuff out of place. It will get taken care of eventually, but if I don't get to it before the end of my shift, oh well.

Just do one thing for us. It's not hard. But, my style TMs can be bad about. When you're working your returns and abandons just make sure to use the right size of hanger. You have no idea how important this is for fulfillment, and presumably it helps guests out a lot too.
 
I pick accuracy over speed - assuming the person isn't hiding out and texting on their phone. Speed should improve over time. Attendance is a must.

Agreed.
I would rather do half the job well than finish the entire thing in a way that has to be re-done.
I bet this stems from Spending TOO much time fixing others mistakes......every day......all day......JUST do it RIGHT the FIRST time or leave it undone !
one piece of trash in a recycling pile makes the whole pile TRASH.
 
I am gonna go with attendance too. I can't begin to tell you how many times I have gotten in and they said somebody called out. Now pick up the slack. It couldn't kill ya to call me earlier cheepstakes. They want to save money but also want everything to get done. If somebody is little slow I can work around it but not if somebody is not there.
 
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Just do one thing for us. It's not hard. But, my style TMs can be bad about. When you're working your returns and abandons just make sure to use the right size of hanger. You have no idea how important this is for fulfillment, and presumably it helps guests out a lot too.
Well the problem with that is we have about six different styles of hanger right now and they all suck. That's not even taking into account the different sizes. And that more than anything is contributing to the lack of uniformity of the hanging merchandise. But I do my best lol.
 
Well the problem with that is we have about six different styles of hanger right now and they all suck. That's not even taking into account the different sizes. And that more than anything is contributing to the lack of uniformity of the hanging merchandise. But I do my best lol.
Only six? Number's gone down.

And I think the different size is what @seasonaldude means. I heard a few times at the store but a lot more on here how OPU/SFS were having major problems finding stuff because a medium shirt would be on an XS hanger.
 
Only six? Number's gone down.

And I think the different size is what @seasonaldude means. I heard a few times at the store but a lot more on here how OPU/SFS were having major problems finding stuff because a medium shirt would be on an XS hanger.
Oh shoot, it didn't even dawn on me that he meant the actual sizes, like small, med, large, lol! We always try to do that. For some reason I thought he meant size like kids, womens, mens etc. I think the heat is getting to me, lol.

When I was first hired we only had one style of hangers for each group. They sucked but at least everything looked uniform. In the past year, things have been coming in on several different types of hangers, each one worse than the last. I don't know wtf is going on, but the hanging stuff is suffering for it.
 
Hands down attendance matters more.
We all get slowed down with guest assistance, back-up cashiering, re-shop etc. So speed Is NOT always possible.
‘keep in mind: even the slowest person will get more done than someone who is not there!
“Bye“to the call-out TM, “thanks for contributing“ to the slow-poke.
Oh yeaaa there's been days where I couldn't open the lock on my cage to do freight until. 9pm. Like I'm the first one to open it all day.
 
consistency is the key to success. some bitch who keeps calling out aint gonna make a diff if they stack up their work to next day. its hard to push products out on the floor when u have guests that keeps bugging u for stuff.
 
Just do one thing for us. It's not hard. But, my style TMs can be bad about. When you're working your returns and abandons just make sure to use the right size of hanger. You have no idea how important this is for fulfillment, and presumably it helps guests out a lot too.

You mean you want the size on the hanger to match the clothing? That's not a no, but a hell no. You can't get those damn things off the newer hangers. We used to be able to pop them off fairly easy and replace it with the right size, but right now the newer hangers suck and who ever bought them can go suck an egg. The GS team is spread too thin to make sure the sizes are right on the hanger.
 
@happygoth I thought you meant how there were multiple sizes of identical looking hangers, like 3 different hangers just for women's shirts, based on size.

@DBZ Perhaps removing the size entirely would work, if there's no way to ensure size matches. Because it is utterly useless to have clothes on the wrong size hanger. If you want a shirt, do you want to have to check the size of every single shirt of that style because you can't trust that your size shirt will be on your size hanger? Now add in frustration for guests who don't know to verify every single piece of clothing and therefore end up buying the wrong thing, and add in OPU/SFS trying to find items quickly because they are on a timer. And flat tip screwdrivers work on the new hanger, unless there's a new-new hanger that replaced the new ones sent early last year.
 
Thanks everyone for pretty much affirming my stance in the debate. Two people calling out in the same department is harder to deal with compared to two people who show up and are a bit slower.
 
I'd obviously prefer someone who is fast, and has good attendance. But if I have to accept one compromise or the other, I'm definitely opting to hire/keep the slow person.
 
@happygoth I thought you meant how there were multiple sizes of identical looking hangers, like 3 different hangers just for women's shirts, based on size.

@DBZ Perhaps removing the size entirely would work, if there's no way to ensure size matches. Because it is utterly useless to have clothes on the wrong size hanger. If you want a shirt, do you want to have to check the size of every single shirt of that style because you can't trust that your size shirt will be on your size hanger? Now add in frustration for guests who don't know to verify every single piece of clothing and therefore end up buying the wrong thing, and add in OPU/SFS trying to find items quickly because they are on a timer. And flat tip screwdrivers work on the new hanger, unless there's a new-new hanger that replaced the new ones sent early last year.

If I knew how to get them off, I would. Too many people buy clothes based on the hanger.
 
Both would be nice, but I rather have a reliable TM who works at average/below average efficiency than an efficient TM who has issues coming in for work.

Got a prime example.
On front ends side, we have a sweet old lady who’s pretty slow when it comes to ringing up guest and resolving problems that didn’t really need a GSTL to step in, but she makes sure the guest is accommodated and she‘s #2 at getting RedCards (our #1 has the title The RedCard Queen lmao).

Now, an ex-cashier TM was efficient ringing up guests quickly, making them feel good and occasionally getting some RedCards. A lot of people loved the dude, he was a good guy.

However, his attendance sucked. He almost always came late and he would call out couple times. This did eventually bite him in the ass and got himself terminated.
 
If I knew how to get them off, I would. Too many people buy clothes based on the hanger.
I didn't see them long enough to get a perfect routine, but I did use a flat tip screwdriver. I pushed in that stubborn tab (why couldn't they make that as easy and flexible as the old ones) with the tip hard and twisted slightly, until it was resting just under the size marker. This did take a little effort, it's really stubborn. Then I slid the tip between the hanger and size marker and twisted hard. Since the stupid tab was just under the size marker, the size thingy slid right up and over it, popping off. When desperate, I gave up on the tab and simply twisted the size thing, both sides if need be. That broke the tab so a size couldn't go back on, but my store it was considered far better for no size instead of the wrong size.
 
Thanks everyone for pretty much affirming my stance in the debate. Two people calling out in the same department is harder to deal with compared to two people who show up and are a bit slower.
Not only that but the people who do show up can be helped to be faster. Whether they care to be faster or not is another story but you can't show anybody anything if THEY DON'T SHOW UP. Yeah.

I've offered to train people in certain functions because it's better to train someone from the very beginning in a manner that is conducive to maximizing speed & efficiency than take someone who they just told them this is what needs done and let them go along in their own way when it will end up in a turtle's pace because after they've done it that way for so long, they might be unwilling to change.

They are willing to learn the job to have a job but might not be willing to change the way they do the job after they've done the job long enough to be open to changing.

Even a turtle can get someplace faster if you show them the straight line to begin with. If not, they may be forever stuck on their long and winding road like The Beatles. Which is okay. But I prefer speed metal. THRASH!
 
That was me, minus the disorders. I'm pattern oriented and something breaking the pattern would drive me up a wall and things just weren't right in the world unless it was fixed to fitting the pattern, since guests will also notice the pattern break and think the area trashy. There's things wrong with my brain, but pattern recognition isn't one of them, pattern recognition is a normal thing. Yeah, I was slow, but it was right and the guests would appreciate knowing that things can be easily found in the right spot.

At the end I half-assed it for speed because they were so constantly on my back about "faster". The area looked like trash because patterns were broken.

Softlines is harder to explain, best way is back when there was Xhilaration having someone put a black lace dress on a rack with black lace dresses of a different lace pattern, little variation of cut. I hated that, because the differences in lace pattern and arm cuts, I knew guests would spot that in seconds and think the section messed up, so inaccuracy for speed was trashy. Another one were the folded Merona/AND tee shirts, two were identical cut but the texture was obviously different and the dpci was also different, I was constantly having to redo the stacks to get the right shirts in the right stacks, because guests will notice the fabric difference.

A hardlines example would be looking down an aisle and 8 feet or so is filled with blue boxes but there's one or two boxes where the blue pattern is different or it's purple or the box is a different size, guests notice that and it's huge and glaring and shows someone didn't care about making sure the right stuff is where it should be. I'm not being sarcastic or facetious, people notice that because the breaks in patterns are far more obvious than the items themselves.

It sucks that Target and leadership wants a yucky store rather than a right store that will leave a huge, huge impression on guests. People will walk out is the pattern is too broken because it shows a lack of caring.
Basically the best looking store for people to shop the hell out of is a store that looks like nobody ever bought a damn thing. This is the reason they created those dang displays that keep pushing stuff to the front. I pull out a dvd to look at the back of the box and a five hundred pound tension spring shoves the box behind it up my face so now I'm trying to jam the one I don't want after all, back in, because I thought it was porn. Kidding. None of them are porn. It's spot, after all.

Every item should be spring loaded to the front like this. Even tshirts. You pull it out, it's yours forever because you can't for the life of you shove it back in right.

Serously though, as far as like items, I'm like this even in a thrift store. I'm the one going, I just want a brown tshirt. Why are all the tshirt colors mixed up? It takes 15 minutes to put similar colors together. Or am I being insensitive to colorblind people? C'mon Goodwill!
 
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