- Jun 16, 2011
I am proven right.
PS - Any attempt to link said above bookmarks to me shall result in an immediate disapproving nod from said person.
I just turn my light off a few minutes before my shift ends so I can leave right at my clock out time. Your GSTL might get kinda mad, but its their fault for not having a plan1+1 is a joke at my store. We hired all those new cashiers the last couple months, but they won't schedule anybody to cash, so we have to call for backups all the time. If I'm on express, the line could reach the jewelry boat before the GSTL puts someone else on express to help (like today, when I was supposed to be leaving... *glares at GSTL from far away*).
I don't agree with this one. I am not sure if you have ever worked in a ULV store but 1-2 cashiers is a debatable amount of coverage. I have 1 cashier until 10am as we may see 1-2 Guest every 5 minutes come through the door, usually in a hurry to grab one or two things and hurry off to work. We get slammed with the lunch crowds from nearby industrial and tech parks between 11am-2pm. At 10am, we get another cashier for a 4 hour shift. Even on low sales days, this is not enough to get us through the rest of the day. Our ETLs will use SrTLs and TLs (only 2-3 in the store at one time) to do 30 minutes of Lunch Express on the front check lanes, 30 more minutes for Electronics express, and Mid Day Zone for EACH leader EVERY day. There isn't a quick slug of Guest traffic, it is a constant fight for 2-3 hours everyday to put more than 2 people in the front check lanes. Remember, there are usually only 7-10 people total on the Sales Floor between 6am and 5pm when the closing team arrives. Our ETL-Log forbids any Back room TMs from actively helping Guest or CIHYFS while pushing and working product to the floor. Our 3 POG TMs and 2 Pricing TMs simply refuse to stop their task and help with Guest first because they see a new PTL every 2 months because they are always fired, moved, transferred, or quit due to not completing their task load each week. That leaves the TLs and SrTLs and the one or two ETL's who may be in the building.my store usually has perfect 1+1
we're a higher volume store though so we have a pretty large team.
low volume stores can't afford the payroll to have a bunch of cashiers. 1-2 cashiers should be enough as long as sales floor is good at responding to checkout surges.
Yes coming to the front slows down sales floor's work, but at the end of the day it means more sales. People at K-Mart used to just ditch their carts and leave due to the crazy lines that management didn't seem to care about.