Recent content by AutGotAlot

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    Where do I get my w-2

    Where do I go for my w-2
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    Bamboozled

    I think for items in that category , the guest should only be allowed to exchange the item. Only for purpose that the item is actually defective. So the guest can receive a working device or something from that department , not a full refund after 30 days.
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    Paid & left

    I need advice about a situation that happened in the event of a guest who allegedly paid & left over $100 worth of items at the check out. The guest had a receipt with a select few items underlined, claiming that the items were purchased, bagged and some how left at the register. The guest...
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    Bamboozled

    A guest is returning a pair of air pods. The air pods have been opened and the guest claims one of the pods doesn't work clearly. The guest has a receipt, the product is seemingly in the box. The air pods in the box are the same color, size and everything....what should the team member who is...
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    Concur

    How to find username and password for concur drive?
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    Can I turn down a return from a guest if the item is opened and used significantly even if they have the receipt?

    It was a casaluna mattress topper. Definitely used .
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    Can I turn down a return from a guest if the item is opened and used significantly even if they have the receipt?

    The most expensive defects are the returns that come from guests who regularly buy high priced items , use them for a month and return them. Why is this allowed?
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    Return

    Ok. So how is everyone doing tonight/today
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    Return

    What is the protocol when returning a high ticket item that has been used by the guest and then returned 1 day before the " return by date" on the receipt? the item was opened, used ( obvious signs of wear and tear) and the guest states that "nothing is wrong with the item" however they are...
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    You can't do this return???

    You can't do this return <for help call718
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    Shipt

    Does your store have shipt shoppers come through?
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    I'm Lost! The REDCard Thread

    Um the registers in the check lanes only do coupons on individual items .
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    Drive up time

    How to resest drive up timer in the pickup app on the device for guest who have arrived and are waiting?
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    Ugh

    I have weekends wide open. And alot of closing availability
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    Red cards

    I used to get hundreds of guests to sign up....I have hella clout at our store. Red card is old news .
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