We're not allowedto use anything either. No Z, no 3 tier, no shopping carts, no closet, nothing. Departments are constantly called to come to the FR to get their stuff. It was horrible at first. Now it's just rough on the weekends.
Every store has the ability to answer with a cordless. We do not. We are also not allowed to limit number of items. Told its a regional thing???? Dunno.. we also have to do the 2hr swap operator thing and no reshop allowed at FR
We've been doing this for a couple months.... ugh. Each a&a tm takes a shift in the fr. Usually 2 hours. Have to walk guests to their room, and put unwanted items away immediately