Recent content by NitroKing2110

From a store with an AP team larger than some entire district’s, it’s a good thing that 5 and 6 are restricted to those walkies. Can confirm a large amount of, eh, hooliganism goes on.

To the new cashier that applied for AP but got rejected because you’re a minor: STAY THE HELL OUT OF OUR WAY! There is zero reason for you to leave your lane with a line of people waiting, mid transaction, leaving the register signed in, to “help us out” with an uncooperative apprehension. We...

Yes hello bitchy 16 year old girl apprehended for taking half the liquor aisle out in a bag, two things: 1) that attitude of defiance will not get you far in life. 2) when I warn you not to mess with the bench handcuffs because they’re nasty as hell and get used for junkies and bums, staring me...

“What are you gonna do, call the cops?” Well actually, now that you mention it, that’s exactly what I’m going to do.

AP is supposed to carry two walkies. This is so we can monitor channel 1 and either channel 5 or 6 depending on the store. We need to be reachable by any team member in the building. “Hiding on 5” is worthy of a CCA.

TTOETL-SF who decided they needed an AP walkie: Thanks for blowing an (felony) apprehension when your dumb ass left the walkie on 6 at full volume with no earpiece and walked right by the subjects. You were an ETL-AP at your old store, you are not here. Stay the hell out of our office and keep...

When HR sits you guys down to complete the spill training you should click the one that says advanced training ST0040. That will give you qualifications for all the spills. Certain TMs (leaders and AP) take both ST0030 basic training and ST0040.

All I can think of when I see this is how much more effective my Cosmetics PTZ’s will be if my store gets this remodel :D

Doesn’t sound like they coached off cameras. It sounds more like they checked the cameras to see if the guest was in fact completely full of crap. We do this, our guests have a habit of exaggerating the truth when it comes to complaints. I would have worded the coaching to the likes of “you...

My STL told us in huddle today that they were going to get rid of NPS and put more emphasis on the category scores. If this is true the front end will breathe a collective sigh of relief.

Your AP might say there are cameras in the fitting rooms, but I can guarantee the individual rooms do not have cameras. We say lots of places have cameras that might not or only have very limited coverage. I, too, am at a high theft store. Our shortage last year exceeded $1.5 million, excluding...

My response to these types of guests:

Go on Workbench and on the homepage will be a link to Store Fact Sheet, on the left side. Click on that and enter your store number. It will show you many things such as your volume rating, AP rating, org chart, leadership names, remodel dates, and more.

1: I don’t believe this is official policy, rather it’s just how my store handles it. Our AP team is significantly larger than most stores, so we operate pretty much autonomously. 2: Coverage from other stores is at the discretion of the APBP. In my district the process is such: 1: AP Store...

AP TMs are not unilaterally expected to have completely open availability unless the AP team at a certain store is very small. AP is unique in the respect that technically AP team members are district Dxxx TMs as opposed to store Txxxx TMs, as our hours and staffing levels are allocated by the...