Recent content by Unreturnable

1) Electronics Lock-Up Heist. Backroom team member took a pair of heavy-duty clippers from the fixture room and cut through the cage/wiring wall of the electronics lockup from the adjoining aisle. He would go down that backroom aisle and pretend to backstock while he was actually reaching...

OMG, thank you @HRZone for that graphic, I hadn't seen that before. My store is pretty decently run and high volume, and we: 1) Always have a key in the baler, and usually have a key in the compactor with the door open. 2) ******(probably shouldn't say more about the compactor)******* 3) Once...

The big fail from my perspective, which just got pointed out in a few posts above, is lack of training. At my store we have team members who have been backstocking for over a decade, and brand new people who are assigned to (fill in the blank) team and now backstock that merchandise, so we have...

My thoughts/impressions on this best practice change, from a backroom/reverse logistics perspective. I've been backroom or receiving for five years in a high volume store, so it's a big change. I give evil looks and stern talkings-to to people who backstock incorrectly, but I still believe that...

For softlines recalls I always check with the ladies who work softlines or work the revisions/resets. Some of them, you can show them the MIR sheet and they will lead you right to the item. For the Readerlinks, as said before it might be an outgoing shipment that got routed back to your store...

That is an MIR. It's a QA MIR to be exact- Quality Assurance Merchant Initiated Return. The Reverse Logistics team member gets to deal with that among other things, but with QA recalls it also gives notifications to the LOD and other people. In short, many important people get the message to...

Different stores have different balers. For best results get someone at your store who is familiar with the equipment to help. In general, it's kind of ridiculous to describe the process in text, as it depends so much on your store equipment. The only important thing is to get a reasonable...

@Mister Bulky I sure wish you worked at my store. We're an A volume, we do huge sales and huge freight, but for some reason we eliminated the bulk position. Now it's bulk by committee. I'm the receiving team member and I am seriously busy with vendors and defects and MIRs from the time I punch...

Backroom: BBO2 (chem) in same waco as BBO1 (food), lighters in same waco as food (both CNDY fillgroup), cat litter stored above pet food, any chemical stored above food, eggs stored above other dairy, raw meat stored above cooked meat or other cross-contamination culprits, we've had all those...

My store has the worst ETL-LOG anyone I've worked with has seen. I don't mean to go into details because this is not a rant, but she treats the entire team, all the team leads, and the other ETLs with huge amounts of disrespect. She lies, she rants, she raves, she puts people into dangerous...

@cooper2414 When an aisle gets packed like that, it means that someone dropped the ball. The older stuff (discontinued merchandise) should have been pulled, or if there is that much active merchandise more room should have been made. Get with your backroom team lead or your logistics ETL to see...

Also, @Survey Queen - Don't stress! I love working Receiving, it's a pretty cool job that comes with a good amount of responsibility, but remember that you're like two steps above a cashier. Sweep doesn't get loaded right, vendor has an issue, whatever, it really isn't your problem. Your job is...

Sorry I was slow to reply on this, it's actually very simple. If the sweep trailer hasn't been picked up yet you just grab the BOL you printed and write in new totals next to the items you're updating, then initial nearby. These instructions are straight from my DC, and I do this all the time...

@see spot save When I was backroom we would get those photo lab boxes on a regular basis - I don't know why, but they don't belong in the back. 100% of the time we would hand them off to our lead and she would take them up front, not sure if she did anything fancy or just dump them on the Guest...

Thanks, that's useful new information for my part, and PM sent.