Search results for query: *

So long story short, I was helping this woman who kept talking down to me and getting mad at literally every response I had to give her. Now I've dealt with some rude customers and I don't really mind because it's kind of amusing. This time however, she was getting really aggressive and every...

I changed my availability and it was accepted and supposed to be in the system last week but I still keep getting scheduled for shifts outside of it. I spoke to HR about it and she said she would fix it but I'm looking now and it's still on the schedule for tomorrow. I've called everyday but...

I was sent to cover electronics yesterday and was pretty lost...I've never really been in the area before and didn't know what to do. Thankful it was dead but I have a feeling I'll have to cover someone's break or lunch again. Basically what do I do if I have to answer a guest call? I have no...

Yesterday I was told I was going to be the digital advisor at my store but the thing is I'm still pretty new and I've never expressed any interest in doing so. What exactly does a digital advisor do?I searched the threads but came up with different answers. I wouldn't say I'm that tech savvy...

Yesterday I called in and I haven't hit my 90 days yet. I didn't want to call out but I've been sick and it has gotten worse to the point that I knew I wouldn't be able to make it through my shift today. Anyway...the LOD seemed pretty ticked off when I called in and she acted as if I was...

Basically my entire store is stuck in a very high school mentality and I can't stand it anymore. Also my schedule is just not working...they have me scheduled every single week day for 8 hours each shift when I go to school full time and they know that. I want to go ahead and put in my two weeks...

Basically I'm supposed to cover someone's shift on Saturday and I'm pretty sure it's next Saturday but she never gave me an exact date so I'm worried it might actually be today. How do I check to see if I'm covering today? Do I call HR?

I'm just wondering in case I ever need to, how do you call out of work? When I call the store who do I ask for? Also if I'm ever late I call to let them know right?

So my store calls me basically every other day to schedule me earlier than originally planned and they sometimes don't change it on the schedule. The last time this happened I tried to clock in and it said I needed LOD approval...problem is the LOD is never there but instead out on the floor...

When I was hired I let them know that I was going to be in school starting late August...however they have me scheduled during my school hours (which I had told them specific hours) next week. I'm going to ask them about it (HR right?) but will they fix it for me or give me a hard time? Someone...

I was scheduled for hard lines like usual but I checked back this morning and it's changed to photo. Honestly, I didn't even know my store had photo but I think it's connected to guest service. Does anyone have an idea of what I'll be doing? I have never seen anyone step foot into the photo area...

I'm still new to hardlines and I've noticed that some TM's are very rude/angry at all times for no reason. When I first started my trainers were great and incredibly helpful but now that I'm on my own I've noticed people are just rude to me whenever they get the chance. I feel like a kid in...

So it's my third week and I've been mostly closing or working in the afternoons/evenings. Tomorrow I have a shift at 8 am and I'm wondering what goes on during this time? I'm guessing it's mostly CAF's and go backs right? Also random question but am I going to have to find a way to get through...

I've only worked 2 weeks so far and have been in hardlines but now my schedule is saying I'm scheduled for inventory? We already had our inventory date so I'm not sure what this really means. Also I was scheduled for signing at 4am and I'm wondering if that's normal? I'm going to ask about it...

I finished my last day of training a few days ago and now it's my first day going in without a trainer. I was wondering what I do when I first get there? At my store they have a sheet which lets you know what area you're in...but do I just go ahead and go there or do I check in with someone...

I finished my last day of training a few days ago and now it's my first day going in without a trainer. I was wondering what I do when I first get there? At my store they have a sheet which lets you know what area you're in...but do I just go ahead and go there or do I check in with someone...

So I just clocked out for lunch a while ago and I forgot to check the time so I tried thinking that it would work if I pressed start meal again....but it just clocked me in for lunch twice instead. What should I do??

So I'm on my second week of training and I've gotten used to zoning and all that stuff. I still have a few questions about some things. When you have a guest who wants to buy something that doesn't fit in a cart, like a huge pool or furniture, where do you get a flat and where do you take it...

So I just got hired a few days ago and I completed my cashier training...it wasn't too bad and I got used to it after a couple hours. Now I'm training for hardlines and I was wondering what to expect? Do you guys have any advice? How did your training go? Thanks!

So I just got hired as a sales floor (hardlines) member and I have orientation soon. I was wondering if it would be a bad idea to bring a small purse? I don't want to have to carry my wallet/cell phone/other papers in my hand or shove them into my small pockets, so I was thinking bringing a...