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A little venting about to happen....

Jettajunky

Ex-Front End Bangarang!
Joined
Sep 15, 2011
Messages
132
I'm so sick and tired of getting coached for something by my f*ing GSTL and then she turns around and does the exact same thing and nothing is said to her. Fml this pisses me off like no other!!!! Also it gets me when I try to teach the cashiers to do something right that we've been doing wrong forever and they start doing it right and then I see both gstls, the other GSA, and etls still doing it the wrong way and not giving a damn about it. It makes me just want to give up :((( They're too god damn worried about upsetting a guest that they continue to do it wrong just so nobody gets mad yet we lose sooooooo much money because they do it. Gahhhhhh So ticked right now.

Sorry to be kinda vague about the last part, don't want to give myself away.
 

commiecorvus

Former Signing Ninja
Staff member
Moderator
Joined
Jun 10, 2011
Messages
17,722
Go for it, that's why we're here.
Sounds like the culture in your store just isn't going to change without some serious blasting.

Illegitimis non carborundum!
 
Joined
Jun 8, 2011
Messages
30,589
document the events, then, go on workbench, go under training, to find the best practice, etc. also, ask hr for the training stuff if you cant find it too. double ck your learning plan. once done, you will be ready, if they try it again. pick & choose your battles carefully, review time is coming.
hang in there!
 
Joined
Jun 7, 2011
Messages
710
Go for it, that's why we're here.
Sounds like the culture in your store just isn't going to change without some serious blasting.

Illegitimis non carborundum!
THIS should be the new company slogan. much less subtle (when describing employee abuse) than "expect more, pay less".
 
Joined
Dec 20, 2011
Messages
92
Sounds like your joining the growing legion of TML's(Team Member Leaders) that are becoming the only people left with the courage to do the right thing anymore.
 
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