Archived Anyone else having trouble with repackaging/defecting?

[zabbaza]

On MyWork the option to repackage has completely disappeared. It won't let me do it from the price change app either. And anytime I try to print a defect ticket I get an error saying "printer issues" no matter what printer or zebra I use. My leaders have no idea what's going on. Is this happening anywhere else?

 

[Hardlinesmaster]

Is the printer on right settings? Are you using my work 2.0?. There are happening on defects in pos, right now. Ck our megathread on front end.
@Amanda Cantwell, we need some info please.

 

[zabbaza]

Not sure about the settings, I'll have to look into that. I know the printers are working fine for price change and printing regular tickets though. And yeah, we have MW 2.0. Thanks for the heads up, I'll check that out.

 

[ShortTM]

Only issue I've had is the printer pretending to print but doesn't actually do anything. Usually happens with every other print. The Zebra will even say it was successful

 

[qmosqueen]

Only issue I've had is the printer pretending to print but doesn't actually do anything. Usually happens with every other print. The Zebra will even say it was successful

I have open and shut the printer after each time. If that happens.

 

[soyaxo]

I noticed yesterday. Another TM told me to make sure to be connected to a printer in price change mode and it solved the issue for me, but it might have been just for my case. I definitely remember it being a lot easier in the past, but I don’t rewrap merchandise often enough to recall.