- Joined
- Mar 9, 2012
- Messages
- 4
How much of a discrepancy is there between your adjacency calendar and what your team is actually allocated? A lot, a little, the new releases revisions? I ask because of a number of reasons, more details below.
First off, I've been in this position since middle of November. I have trained at another store and been support help at a third. Both of the other stores had hours scheduled similar to their adjacency calendars. My store is overnight, one of the stores I went to is not overnight, but was for their retrofit, and the store I trained at was overnight as well.
So my store has had some serious issues with presentation team lately. A little over a month ago now, two team members were let go, one for NCNS (saw this one coming months ago) and one for, "a policy violation." The NCNS was not a big deal as all he did was handle the pulls and backstock, and slowly at both (he was on final for multiple CCAs), but the other TM was a shock to say the least. He was always one of the better workers, and things always got done.
About the same time that this happened, we got a new softlines ETL (new to being ETL, new to our store, been with the company for a while) who wanted to get the softlines hours back (my team was doing the tables, convertibles, etc since before I was PTL). She ended up getting them back for the next schedule. That schedule, my team had less hours than ever before and certainly far less than the adjacency calendar indication. My team is doing all the SPLs, all the pulls, all the backstocking, all the clearance remerch, all the push, all the setting and we are getting virtually nothing compared to what the adjacency says.
The schedule where we were severely cut (mentioned above) was the week of Lawn & Patio setting. I know I'm not alone in stating that L&P takes a lot to set, but we had less than half the adjacency hours for the week and New Releases was fairly large. This week and last week we have cosmetics and haircare resets (respectively). I don't remember the numbers off hand for last week's set, but this week we had 150 hours allocated to us and the cosmetics transition alone was slated for 235.8 hours on the adjacency. Furthermore, I had been told that all of the softlines POGs/REVs were going to be taken care of dayside by team members scheduled under "Zone". Okay, fine, I can deal with those being scheduled funny. But even then, there were only 198 hours there and approximately 300 hours of work there (discounting what should be softlines team's responsibility).
So right before I had to punch out to avoid OT I was having a chat with the ETL-SL who stated to me that the Store Specific Adjacency Calendar is supposed to be starting from scratch, including building the gondolas. This sounds to me like complete and utter BS and I did everything but call her out on it pointing out that both the other stores that I've been to have been getting close to their adjacency calendar's hours.
Oh, and, as if that weren't enough, we've had three visits (at least) in the past couple months and on every one, Transitions or signing has been an opp, but I can't get enough hours for the team to get TWT to 80%, muchless 95%, and the signing seems regularly capped at 30 hours (plus we don't have a bona fide signing specialist yet, working to get the guy who's doing the job properly trained, but that's a different issue for a different topic).
The thing that truly kills me about all this is that, on Wednesday night (which was my night off this week), my ETL was asking my team members if they could come in for another night, but all of them are already maxed out due to the fact that they get picked up by backroom or flow team when they're not in presentation because they are some of the hardest workers on overnight.
So this brings me back to my original question, how big is the discrepancy for others?
As an aside, I've tried to status with my ETL about half a dozen times in the past month (yes I'm talking February's status), but every time we're supposed to do it, he either has a schedule change or comes in late. I haven't seen hide nor hair of my ETL more than three times in two weeks. Am I correct in feeling a little shafted on this one?
First off, I've been in this position since middle of November. I have trained at another store and been support help at a third. Both of the other stores had hours scheduled similar to their adjacency calendars. My store is overnight, one of the stores I went to is not overnight, but was for their retrofit, and the store I trained at was overnight as well.
So my store has had some serious issues with presentation team lately. A little over a month ago now, two team members were let go, one for NCNS (saw this one coming months ago) and one for, "a policy violation." The NCNS was not a big deal as all he did was handle the pulls and backstock, and slowly at both (he was on final for multiple CCAs), but the other TM was a shock to say the least. He was always one of the better workers, and things always got done.
About the same time that this happened, we got a new softlines ETL (new to being ETL, new to our store, been with the company for a while) who wanted to get the softlines hours back (my team was doing the tables, convertibles, etc since before I was PTL). She ended up getting them back for the next schedule. That schedule, my team had less hours than ever before and certainly far less than the adjacency calendar indication. My team is doing all the SPLs, all the pulls, all the backstocking, all the clearance remerch, all the push, all the setting and we are getting virtually nothing compared to what the adjacency says.
The schedule where we were severely cut (mentioned above) was the week of Lawn & Patio setting. I know I'm not alone in stating that L&P takes a lot to set, but we had less than half the adjacency hours for the week and New Releases was fairly large. This week and last week we have cosmetics and haircare resets (respectively). I don't remember the numbers off hand for last week's set, but this week we had 150 hours allocated to us and the cosmetics transition alone was slated for 235.8 hours on the adjacency. Furthermore, I had been told that all of the softlines POGs/REVs were going to be taken care of dayside by team members scheduled under "Zone". Okay, fine, I can deal with those being scheduled funny. But even then, there were only 198 hours there and approximately 300 hours of work there (discounting what should be softlines team's responsibility).
So right before I had to punch out to avoid OT I was having a chat with the ETL-SL who stated to me that the Store Specific Adjacency Calendar is supposed to be starting from scratch, including building the gondolas. This sounds to me like complete and utter BS and I did everything but call her out on it pointing out that both the other stores that I've been to have been getting close to their adjacency calendar's hours.
Oh, and, as if that weren't enough, we've had three visits (at least) in the past couple months and on every one, Transitions or signing has been an opp, but I can't get enough hours for the team to get TWT to 80%, muchless 95%, and the signing seems regularly capped at 30 hours (plus we don't have a bona fide signing specialist yet, working to get the guy who's doing the job properly trained, but that's a different issue for a different topic).
The thing that truly kills me about all this is that, on Wednesday night (which was my night off this week), my ETL was asking my team members if they could come in for another night, but all of them are already maxed out due to the fact that they get picked up by backroom or flow team when they're not in presentation because they are some of the hardest workers on overnight.
So this brings me back to my original question, how big is the discrepancy for others?
As an aside, I've tried to status with my ETL about half a dozen times in the past month (yes I'm talking February's status), but every time we're supposed to do it, he either has a schedule change or comes in late. I haven't seen hide nor hair of my ETL more than three times in two weeks. Am I correct in feeling a little shafted on this one?
