I merge the items myself. Same computer you can look up the detail report on. I can't be bothered to wait for them to merge it for me. And if I went the suggested route and actually mysupported each case (like it says), I'd have 2-3 mysupports each week (assuming you can fit 6-8 DPCIs per mysupport ticket). And considering mysupport tickets seem to have a median turnaround time of 7-10 days....yeah. No.
I just wonder what the f*** takes them so g****mn long to do it, and why the report is only half-ass merged. Someone is probably getting paid 60-75k to sit there at HQ and retype DPCIs, yet they only do it half-assed.
On the topic of the audit, yeah, it's crossed my mind a few times that it'd be nice if the merging items just dropped into an audit, or maybe a separate batch that only populates on Tuesdays/Wednesday or something....but then I think, like someone said above, whoever does that s*** at HQ would need to actually be on top of it in a timely fashion each week. Which isn't going to happen.