- Joined
- Aug 10, 2013
- Messages
- 10
So about two weeks ago this gstl came to our store to train. And he was on my ass about getting red cards....despite the fact that I consistently get them.
But this has been a thing recently...I get a lot of red cards and then I just get harassed more, which is making me seriously consider quitting. But anyways he told me a lie to get me to sell the idea of a red card better.
He told me you get 10 percent off the first time. And I've heard other team members use this line before, I've been only working here close to 3 months. My best friend used to work at the same target I did and she thought that with the credit red card you get 10 percent off the first time too.
Now..I ended up telling a customer this and he went to guest service afterwards and I got in trouble with my gstl who's usually in the store.
But what I don't understand is why apparently some people coach their team members to say this when it's a lie...?
She said the last time the red cards were like that were 5 years ago.
I feel dirty, disgusted, and I'm starting to really hate my job. Sometimes it's better not to push the red card at all because I don't get hounded as much as when I have and gotten a red card.
What's even worse is that a team member lied to an old lady and said the red card wasn't a credit card once, she signed up for it, used it, and racked up debt on it. I only know this story because the customer told me and she was upset about it. And I was depressed, pissed off, and I felt like throwing up. If my job literally becomes taking advantage of people to get my conversion score up I don't want to work anymore.
I feel like it's all so con artisty.
But this has been a thing recently...I get a lot of red cards and then I just get harassed more, which is making me seriously consider quitting. But anyways he told me a lie to get me to sell the idea of a red card better.
He told me you get 10 percent off the first time. And I've heard other team members use this line before, I've been only working here close to 3 months. My best friend used to work at the same target I did and she thought that with the credit red card you get 10 percent off the first time too.
Now..I ended up telling a customer this and he went to guest service afterwards and I got in trouble with my gstl who's usually in the store.
But what I don't understand is why apparently some people coach their team members to say this when it's a lie...?
She said the last time the red cards were like that were 5 years ago.
I feel dirty, disgusted, and I'm starting to really hate my job. Sometimes it's better not to push the red card at all because I don't get hounded as much as when I have and gotten a red card.
What's even worse is that a team member lied to an old lady and said the red card wasn't a credit card once, she signed up for it, used it, and racked up debt on it. I only know this story because the customer told me and she was upset about it. And I was depressed, pissed off, and I felt like throwing up. If my job literally becomes taking advantage of people to get my conversion score up I don't want to work anymore.
I feel like it's all so con artisty.