black friday crowd control?

Joined
Jul 16, 2011
Messages
778
#1
So my srt accidentally let it slip to me that all targets opening at 12 am are going to be doing crowd control by letting 25 people in at 12:00 am, waiting 5 minutes, letting another 25 in, waiting 5 minutes, and so on? Was he messing with me or has anybody else heard this?
 
Joined
Nov 3, 2011
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#2
I hope he's messing with you because #26 is going to be soooo unhappy!

We just post ourselves in key areas and remind everyone to walk quickly, but DO NOT RUN!
 
Joined
Jun 11, 2011
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287
#4
Yeah my store's doing that too. Seems like a great way to cause a riot and have injuries if you ask me, cause that 26th person isn't gonna take too kindly to being told they have to wait
 

Mr Quickart

Cart Magician turned GSTL
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Jun 15, 2011
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#5
I had to do spots crowd control training and I can confirm that is true. I seem to remember that it will be 25 people at a time but I thought the interval was only supposed to be 30 seconds. I could be wrong though...
 
Joined
Jun 17, 2011
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#6
We are doing the same as Mr Quickstart,imagine if you waited five mins between each lot the crowd would never get in,hope this new time works out as regards sales,if not the outlook will be very negative.
 
OP
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invictustaylor
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Jul 16, 2011
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778
#7
30 seconds sounds more reasonable, but i can still see guests getting indignant about it, and threatening to not shop at spot no more!
 
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Nov 1, 2011
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#10
it's called pulsing, and I believe it's every 30 seconds until a certain time period in which it will be ever 15 seconds and then finally just letting the guests in totally.
 
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Nov 1, 2011
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#13
I know that certain stores in the Portland area will be strictly enforcing this with police officers because they're so worried about guests and team members getting trampled.

One example being that the East Portland store (aka, mall 205) just remodeled and put their electronics and department upstairs next to toys. The ETL from that store was very concerned about safety about that.
 

commiecorvus

Former Signing Ninja
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Jun 10, 2011
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#14
I'm doing crowd control and pulsing was one of the things we were trained on.
It's only for the first 15 minutes then we let people in like normal.
I'm glad I have some of the biggest and meanest looking back room guys backing me up.
 

redeye58

Hasta Ba Rista, Baby!
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Jun 9, 2011
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#15
Yeh, all of us in the front end were versed on it, including the 'pulsing'.
They're bringing up all the big-&-ugly ONTMs to station at the doors (& we got some real bruisers, too).
 
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Nov 16, 2011
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#17
we're doing 30 guests every 30 seconds just for the first little bit so we don't have a ton of people running through the store. We're also having a cop plus all of our AP team members are working.
I also live in the area of the petition and there's been tons of news coverage about it so we've had people calling telling us they were protesting so we're prepared for that too.
 
Joined
Sep 4, 2011
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#18
If they do that then they have to enforce limits on doorbusters. The first 25 people get an advantage getting the higher demand items than the #26 person not fair. Just open the door and let the people have at it I say, plus it makes for better black Friday youtube videos the next morning.
 
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Nov 10, 2011
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#19
I just watched a few youtubes of previous Target black fridays and I'm really glad my shift starts at 8 am haha. I don't think I could have handled the craziness of the store opening.
 
L

Ludwig3

Guest
#20
Just open the door and let the people have at it I say, plus it makes for better black Friday youtube videos the next morning.
Not a good idea. Could you imagine the lawsuits if people got trampled? The way people act these days, pulsing is very much needed.
 

mrknownothing

purveyor of things
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Jun 10, 2011
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#21
I had to do the crowd control training, but they scheduled me to close rather than open...not really seeing the logic there.
 

mrknownothing

purveyor of things
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Jun 10, 2011
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#22
Not a good idea. Could you imagine the lawsuits if people got trampled? The way people act these days, pulsing is very much needed.
I swear, all this commercialism has turned people into animals on Black Friday. I was originally hired as seasonal last year, and my first week of non-training was the week of Thanksgiving. Seeing the people walking into the store like that scared the hell out of me. Then I heard later that someone got trampled at another store in our district.
 
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Ludwig3

Guest
#23
I swear, all this commercialism has turned people into animals on Black Friday. I was originally hired as seasonal last year, and my first week of non-training was the week of Thanksgiving. Seeing the people walking into the store like that scared the hell out of me. Then I heard later that someone got trampled at another store in our district.
I know! I remember seeing the whole parking lot packed and 25 cops with all there lights on. It's really a scary scene! I also remember our former 6'7 ETL guarding the door. Hahaha
 
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Nov 17, 2011
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#24
I'm not sure what groups size we're using at my store, but I'm REALLY glad we're doing it like this. People have died at stores where they let everyone in all at once.
 

Scram

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#25
We're doing groups of 30 people every 30 seconds.

I find it stupid, last year went just fine. Each year we have had a PD presence and made it clear to all the people in the front of the line that there is NO running and that there is NO pushing and have never had a problem.

Another stupid thing our "crowd control" team is doing is preventing anyone without an electronics purchase to not line up in the electronics line. Problem with that is there is NOTHING we are locking up but the iPods!

I give the plan 10 minutes before failing out of control. :)
 
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