Calling in team members

Joined
Jan 4, 2019
Messages
4
Im softlines. My other team member didnt show up for her shift today. I knew she closed the night before and was probably asleep but NO ONE WOULD CALL HER! I did. Asked her if she knew she had work. She didn't. And 10 mins later she was here.

Then i get in trouble for calling her. My HR said we arent allowed to do that and that team members need to learn responsibility. Is this true? Am i really not allowed to call? Or text?
 
Joined
Jun 8, 2017
Messages
12
The store I worked at was the same way. No one was called if they did not come in for shift.
 

starmaster1000

Master NCR Torture Device Operator
Joined
May 31, 2018
Messages
759
The store I worked at was the same way. No one was called if they did not come in for shift.
I get if the policy with leadership (TL or above) is "don't call 'em if they ain't here," but can we call our peers? Can they even bar us from doing that?

We could, out of genuine curiosity and interest in their well-being, just text our friends like, "yo, where you at?" Weird for them to make it a policy for TMs.
 
Joined
Dec 23, 2014
Messages
2,367
I’ve gotten called before if I had a schedule mix-up, this is probably one of those ASANTS cases.
 

Black Sheep 214

Kiss no butts, give no fox
Joined
Apr 27, 2018
Messages
1,211
First off, your HR sounds like a major asshat.🙄 Just a wild guess, but your store is probably over hours and not replacing sick calls/NCNS, your HR was upset that those hours were actually used, and is trying to cover their ass. My store will sometimes call a NC/NS if they need the help, or will let it go and save the hours if they don’t. Strictly speaking, I don’t think the store is supposed to call. Spot can tell TLs not to call (or call, depending on circumstances), but I don’t see how they can discipline a TM for calling a friend to inquire about their health. Maybe someone from HR can clarify the policy on TBR. It might be advisable for both TMs to fail to mention that a phone call was involved when the TM arrives “late”. As TLs, we called our TMs who were NC/NS, or had another TM call their friend to find out what was going on. We wanted to give our guys a break if they made a mistake, and beyond that, we wanted to know that they were o.k. and not lying in a ditch somewhere.
 

Tessa120

I escaped the asylum!
Joined
Mar 17, 2017
Messages
2,439
@Black Sheep 214 is right, I'd love to hear from someone in HR. At a guess though, there might be some privacy policy concerns. Also, we're not supposed to release TMs' schedules over the phone, even if it's the TM calling in, so maybe that's also the issue, that the TM's schedule for that day was relayed over the phone.
 
Joined
Oct 10, 2017
Messages
424
Ok here goes. (HR).

1. The store can either call everyone or no one. It is a discrimination issue. It would affect people getting unemployment ("they didn't call me on x date but they called these other 4 people")

2. If the TM who made the call was on the clock, #1 applies. Also if the TM was using their personal phone on company time, that warrants a write up. If they were told not to call and did anyways, that is insubordination.

So...
 
Joined
Aug 1, 2014
Messages
67
I once forgot to come in at 7am for a cash office shift (mixed up my schedule)

They practically bent over backwards trying to get someone to cover my shift. (There’s only 3-4 people in the store that know how to do cash office)

It came Down to asking a guy who worked in the back room (but used to work in the CO a year ago) to fill in mid afternoon... the other 3 or so people they tried calling in were unavailable.

Wouldn’t it have been easier to just call me??? Nope, I guess not.
 

Sloth

Market
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Jun 13, 2017
Messages
512
I wonder if it would fall under the same employee protections that sharing wages does. Employers can't threaten employees over communicating with one another, provided they're still doing their job.
 
Joined
Oct 10, 2017
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424
I wonder if it would fall under the same employee protections that sharing wages does. Employers can't threaten employees over communicating with one another, provided they're still doing their job.
They can still only do it off the clock, though. If our TM was on the clock at the time, they would not be protected.

And trying to twist it into labor laws just hurts real attempts at organizing.
 

Sloth

Market
Joined
Jun 13, 2017
Messages
512
They can still only do it off the clock, though. If our TM was on the clock at the time, they would not be protected.

And trying to twist it into labor laws just hurts real attempts at organizing.
The only reason labor laws exist is to allow employees to freely communicate with one another so that they can establish a union if they choose to. That's it. So it would make sense that any beneficial communication between them would be safeguarded by such laws, otherwise there's really no point.
 
Joined
Jan 24, 2018
Messages
29
Im softlines. My other team member didnt show up for her shift today. I knew she closed the night before and was probably asleep but NO ONE WOULD CALL HER! I did. Asked her if she knew she had work. She didn't. And 10 mins later she was here.

Then i get in trouble for calling her. My HR said we arent allowed to do that and that team members need to learn responsibility. Is this true? Am i really not allowed to call? Or text?
You can do a well being check, and they can’t tell you not to call someone. HR can’t call if someone’s gonna be a NCNS but regular tms can.
 
Joined
Jun 11, 2018
Messages
1,108
Im softlines. My other team member didnt show up for her shift today. I knew she closed the night before and was probably asleep but NO ONE WOULD CALL HER! I did. Asked her if she knew she had work. She didn't. And 10 mins later she was here.

Then i get in trouble for calling her. My HR said we arent allowed to do that and that team members need to learn responsibility. Is this true? Am i really not allowed to call? Or text?
Yes you are not allowed to call her. But how did hr knew you did it? I always tell my team hey so and so has about 30 minutes before he is a no call no show , and if he had a friend to let him know to call out or call the store to say he/ will be late that would be a great friend. I’m a TL and I can’t do it and neither tm should but like I say to my team if this person has a great friend that could let them know would be best.
 

HRZone

ETL HR
Joined
Jul 30, 2016
Messages
5,631
You can call a team member anytime you want to check on them as a peer. It may be an issue if you on the floor/clock or act as if you are calling on behalf of Target (Hey Hrzone is LOD and wondering where you are.)

As an hrtm I would do wellness checks from time to time. Once the TM didnt show up because she broke her hip, I am glad I checked in with this normally reliable person then assuming the worst and possibly terminating them
 
Joined
Feb 27, 2015
Messages
1,658
Just proves that it's all for yourself at Target. A normally reliable tm doesn't show up or call for a 4am shift? Oh well. Who cares if they might have wrecked, fallen in the parking lot and broke their leg, or etc. Let them die. More hours for everyone else.

I'm not saying to send a telegram or private eye, but damn, no one can spare a minute to call. What has this company come to??
 
Joined
Nov 11, 2015
Messages
212
Who you call and what you do with your phone is none of anyone else's business as far as I'm concerned. Is Target paying for your phone bill? Is Target in charge of your social life? Don't ever let someone have that kind of power over you. Work is work, anything outside is your life.
 

signingminion

WAVing in the air like I just don't care
Joined
Sep 3, 2014
Messages
4,547
When you don't do a wellness check you may wait another 36hrs until someone knows you are dead. There's now no possible chance your body will ever be found. Nobody wants to live with that. True story.

Our current leadership won't call. We always make sure we check by first break since it's still within the call out window. I've straight up dared the stl or etl-hr to corrective action me for my actions on break...
 
Joined
Sep 27, 2018
Messages
464
I understand that we are adults and should know our schedules, but people make mistakes and life happens.
I understand that HR cannot babysit every late/no show tm, other things to do than make a bunch of fruitless phone calls chasing tm’s down.
I understand that it would be seen as favoritism if a TL called one tm as a ‘reminder’/check and missed calling another on a busy day.
I understand Target not wanting tm’s on the phone, on the clock, spending their time checking up on other tm’s.

Now: we are a team, we have friends, we have a job to do. Please, swap numbers. On your break, be kind, text/call your peers to check on them if out, remind them they are on the schedule. I have lost too many good tm’s because there is no saving a no call/no show.
 
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