- Jan 13, 2013
Seriously, no one in my store knows... How do you order more Catalina coupon printer ink??
When you ship the spent ink cartridges back, they ship you fresh ones. They even send a mailing pouch with prepaid postage in the box of new cartridges.
Please tell me you're not throwing the spent cartridges away.
You might check with receiving to be sure they're actually shipping them out and not stockpiling them somewhere. I found a couple boxes of soda stream bottles just hanging out in receiving because, "Well, I just didn't get them out the door."
One of our GSAs showed me the message re: the return service was now going through Epson via FedEx as Wildfirez said.
Evidently Epson is handling it now.