Simple answer. It's more cost effective to pay kids at the store $12/hr instead of $20/hr at the warehouse to do the same job. What's insane about that company is that we would get in 1,000 of one item and then have it sorted and sat into a corner in the warehouse to then have it pulled 2 days later instead of going straight to the store. Sterilize is the same way. A store might get 20 cases but we shipped 1 at a time.