Hello!
Interesting situation. Guest buys 50 bags of coffee then decides doesn't want it anymore. The refund is processed and 50 bags of coffee then becomes toss. Not only did the store take a significant financial hit but lost product.
Leadership felt that it was ok because it wasn't stock shortage that would hit us in inventory? I believe it's both because thats x amount of dollars you need to make up in sales and 50 bags we lost as defectives.
What do you think?
Interesting situation. Guest buys 50 bags of coffee then decides doesn't want it anymore. The refund is processed and 50 bags of coffee then becomes toss. Not only did the store take a significant financial hit but lost product.
Leadership felt that it was ok because it wasn't stock shortage that would hit us in inventory? I believe it's both because thats x amount of dollars you need to make up in sales and 50 bags we lost as defectives.
What do you think?