So I was trying to figure out how to use Compucom and CampusShip today. I think I understand, but was wondering if anyone might have some tips. I'm trying to send in two MyDevices (one is completely F'd up, the other stalls on startup -apple logo then dies, won't take a charge). What would you do? Do I call CSC first? Do I ship them individually? Do I need to know anything that isn't mentioned on Compucom's site?
Any info is helpful. We've been allotted, 20 MyDevices. We're down to about 11 with 5 completely missing and 4 not working. The previous TM that did this is long gone. Kinda going blindly.
Any info is helpful. We've been allotted, 20 MyDevices. We're down to about 11 with 5 completely missing and 4 not working. The previous TM that did this is long gone. Kinda going blindly.