i only still do it because my one TL deserves help. she is the best, so hardworking and just the nicest person ever and is unfortunately stuck with a crappy team: too many lazy guest advocates, clueless and lazy setls and etl-se. the other setls and etl-se definitely use me and abuse me because i’m helpful, which is the major downfall to scheduling me under SETL.
i do too much, but the front end would be a mess and my good setl would be a million times more stressed and i care about her too much.