You’re supposed to comment on something they’re buying or looking at. Softlines could compliment on their shoes/shirt or something. It’s pretty easy you just have to be out goingHow do you approach guests?
What phrases do you use since we cannnot longer say CAN I HELP YOU FIND SOMETHING?
You have to great every guest, you don’t have to approach every guest. I would probably leave that one alone.Aahh how does that work with someone buying tampons or plan B pills?
“Its that time of the month eh?”
“Coat hangers are in D7”
Ok thanks, I was confused.You have to great every guest, you don’t have to approach every guest. I would probably leave that one alone.
My fucking kid shit his pants at school and needs new pants." Hi. How are you today?" " what brings you into Target?"
My fucking kid shit his pants at school and needs new pants.
You failed the test NKG, your response should include “tide detergent is 5% off on cartwheel”"Okay let's get you some new pants. What size does your kid wear.?"
You failed the test NKG, you are response should include “tide detergent is 5% off on cartwheel”
Now you are on your way to $15/hr by 2020But would tide be the right choice? The kid just sits in soiled pants until they get home. New pants and Tide. Maybe even Starbucks for mom or beer for dad to unwind with.
Now you are on your way to $15/hr by 2020
You failed the test NKG, you are response should include “tide detergent is 5% off on cartwheel”
Say hi & smile.
I don't work many hours, and that's OK with me. So I guess I missed the memo and have to ask, since when can't we say "CIHYFS"?How do you approach guests?
What phrases do you use since we cannnot longer say CAN I HELP YOU FIND SOMETHING?
I always tell them as I’m rushing to the button that I need to press it so the system knows I’m helping themI usually just say "hi!" or "good morning!", the only time anyone at my still uses CIHYFS is on the phone ("thanks for calling the xyz Target store, CIHYFS?") and when we respond to a call button (since they can start telling us what they need while we clear the call button, and it makes it apparent that we are helping them and not just making a beeline past them to clear the button).
Yeah, for me it tends to be 50/50, I'll either just hit it as I'm talking to them (if it's not on second request) or say "sorry, if I don't hit this you'll have half the store over here in 30 seconds trying to help you" or something if it's about to expire.I always tell them as I’m rushing to the button that I need to press it so the system knows I’m helping them