I ordered 5+ DVDs for my nieces; all were in stock but they broke it up into three different shipments. Still waiting for the last two.
This is the main issue with Ship from Store. Even if all items in the order get routed to the same location, if the TM can't find an item, then just that item will get routed to another location as a separate order. The logic is that the other items are ready to go, so why bother making the TM put them back and then having a TM somewhere else look for them all again?The only bad thing I have had is things appearing in 3 shipments ( crazy) Let's say I order Sweatshirt, watch, shoes. Watch comes first.......Shoes comes next and Sweatshirt comes last. They never send them all at once........
This. If the item is thoroughly searched for and not found, it's as good as working the Drastic Change Reoprt for that item. It should change the OHs.It would be smart if the myFA app automatically adjusted the on-hand amount when an item is not found (so stores stop getting multiple orders for the same item that they don't have). But that would be too easy and make too much sense.
It could come from either one.I do have a question tho about target.com and sfs...like say I buy a movie on target.com.. does the movie come from target.com or does the movie come from a target that has a sfs department
A computer decides how the orders get routed, but it is based on factors such as distance, available stock on hand, etc.And if it does come from a store how does it pick which store to ship it from?