Instocks TMs

The Mule

Jack Of All Workcenters
Joined
Jun 9, 2011
Messages
344
#4
Yeah, still do it one day a week on top of my signing duties. We actually have quite a few of us around.
 
L

Ludwig3

Guest
#5
Can't stand instocks! :D The system that is. Our store doesn't believe in Challenge, which would make instocks much easier on everyone. It's cool though, I love backstocking the same item 3 times a day. :D
 
Joined
Jul 16, 2011
Messages
778
#8
Sooooo many problems with the instocks process. Wanna set up a raincheck. Toggle to stand alone research to rescan the label you just scanned in outs. Type in 0, hit enter and toggle back to rf applications. Re enter your team member number since your pda kicked you out, requiring you to log in again. Set up raincheck and try to find a substitution that "isn't or will be a promotional item" and is in the same department as your out. Step three, toggle back to the Instocks application and hit continue. Wanna fill a paper towel backwall that is starting to look spotty? Lol too bad you can't use STAND ALONE EXF to pull the exact amount of product you need. That will mess up your accumulator and your backroom team will be pulling those paper towels EVERY time they do an hourly CAF pull. So instead do stand alone research and let the backroom team pull the capacity of each item (WHICH WILL BE OFF BY A SIGNIFICANT MARGIN CAUSING TONS OF BACKSTOCK LOL).

Sorry had to deal with this today and I'm drinking away my troubles lol!
 
Joined
Jun 8, 2011
Messages
25,280
#9
THere is another way to do rainchecks & research, without stressing you out. Pm me for details. It highly suggested to this cheat on outs unless there are multi rainchecks in a 4 ft section. Partner with tl's to help your team on rainchecks. Also, ask gstl, to let you know when a 9801 is done on the register. Another opp there too.
 

Rock Lobster

Executive Team Leader
Staff member
Moderator
Joined
Jun 11, 2011
Messages
1,387
#12
Sooooo many problems with the instocks process. Wanna set up a raincheck. Toggle to stand alone research to rescan the label you just scanned in outs. Type in 0, hit enter and toggle back to rf applications. Re enter your team member number since your pda kicked you out, requiring you to log in again. Set up raincheck and try to find a substitution that "isn't or will be a promotional item" and is in the same department as your out. Step three, toggle back to the Instocks application and hit continue. Wanna fill a paper towel backwall that is starting to look spotty? Lol too bad you can't use STAND ALONE EXF to pull the exact amount of product you need. That will mess up your accumulator and your backroom team will be pulling those paper towels EVERY time they do an hourly CAF pull. So instead do stand alone research and let the backroom team pull the capacity of each item (WHICH WILL BE OFF BY A SIGNIFICANT MARGIN CAUSING TONS OF BACKSTOCK LOL).

Sorry had to deal with this today and I'm drinking away my troubles lol!
On the EXF piece, I am not sure where you heard how that works, but the implications of using EXF aren't what you posted! EXF doesn't hurt the accumulator unless you overrequest the amount you need (which then will cause it to overpull over and over again)... The reason Target doesn't want stores using EXF is because it is a bandaid to larger accumulator issues and covers them up!

Ideally, a store would fill using only Autofills, CAFs, Manual CAFs, and POG Fills when maintaining a planogram... Then OUTs and RSCH are used to audit this replenishment process (filling any mistakes that may have been made)... We use our OUTs and RSCH with locs % reports to see what areas there are problems in, and try and partner with whoever the issues were made by and fix it so in the future it stops happening... saving payroll and making the replenishment process more efficient! Now, say we use EXF instead of RSCH to fill your paper towels (alot of which may have been faked out or on PIPO pallets that aren't getting run), this will do nothing but fill it but making the issue unknown to the leaders who utilize the reports... and any replenishment issues would continue to go unnoticed and wasting hours for weeks before someone actually starts to question why we are filling with so many EXFs in paper! Now imagine if the whole store was using EXFs to fill their areas... You can see why Target is against using them unless for special circumstances.
 
Joined
Jul 16, 2011
Messages
778
#13
Thats impressive and eye opening to me. You obviously have a well established process and that makes me think your stores instocks team is actually able to make an impact. At my store, it's more like here is a pda, here are some grey dots go have some fun but be back at 11:00. Lol wow.
 
Joined
Sep 20, 2011
Messages
234
#16
I was Instocks for a whole 3 months! Then I was moved to a brand tm...but Instocks is cool our team is awesome almost always done early and helping the floor out with the best attitudes all the sweet people work on Instocks gotta give them props for waking up early :)
 
Joined
Jun 20, 2011
Messages
286
#17
THere is another way to do rainchecks & research, without stressing you out. Pm me for details. It highly suggested to this cheat on outs unless there are multi rainchecks in a 4 ft section. Partner with tl's to help your team on rainchecks. Also, ask gstl, to let you know when a 9801 is done on the register. Another opp there too.
Any chance you could go over this on the forum? I'm interested too and I'm sure I'm not the only one.
 
Joined
Jun 8, 2011
Messages
25,280
#18
By popular request:
It's easy. Just do stand alone research in the color screen after you get first rc hit in a 4 foot section. Scan one dpci, to ck on the last scan dates. alo, you can ck on your teams for scans of that area. I was in men's with sl tl helping her with rc's. No recent scans of any type where done in 2 different areas. We had ck instocks screen first in both areas on few dpci's. then, did stand alone research, then rc's & subs, printed/scanned in the signs for both sub & rc dpci's for credit on instocks report. 15 rainchecks later done! All in softlines!
Under my work option: item search
For instocks screen: go to item search, scan dpci, hit book button on upper right side, then instocks button.
All apps screen to stand alone research
Hit zero if none found. Always check zone or for other locations first before you hit zero.
My work to rf apps(black & white)
Main menu to specialized or number 8, then 1 for rc's, scan dpci, then write dpci/with date on rc pad, put up pad, do sub signs(same dept/type), scan in signs, there you go.
 
Last edited:
Joined
Jul 16, 2011
Messages
778
#19
How is that a shortcut though? It looks like you added an extra step (going to item search to check last research date) and that you still have to toggle between three different applications?
 
Joined
Jun 8, 2011
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25,280
#20
I am not toggling. Imagine doing 9 empty pegs in one section using bp for rc's. Which is, rf apps to rc's, scan dpci, need research, then toggle for research, all apps to stand alone research, scan dpci, zero count confirming other locations & zone,, toggle back to rc's, scan dpci, Write dpci/date on pad, put pad up, do sub, print signing, put signing up on rc & sub items.
Now do all that in mens basics.
 
OP
OP
I
Joined
Oct 16, 2011
Messages
14
#21
Sorry everyone i haven't been able to log on for a couple days. I'm the Instocks Team Trainer at my store and I posted this curious as to what the other test stores' processes are and how successful/unsuccessful they are? My store is doing the "Stand Alone Research" process and it is kind of a mess. On top of that, they are constantly making changes within the process. For some reason they started scheduling us in the evenings; That failed so they brought us back to "Research Only." Then one day my ETL will want us to do EXF's in the depts. that we come across with alot of research w/ backroom loc's so our research w/ location % won't be so high. Then our DTL told our ETL to stop doing so many EXF's so then we stopped haha. Then another day they want us to start scanning all new outs along with scanning the research departments. Now they want us scanning total store on fridays. And as of last week, they are training us to become backroom certified so instead of having our Instock TM's do our normal job that we are supposed to be doing, they take two people and make them work backroom even though we're all scheduled for Instocks (we are already short of TM's and greatly need to keep what we have). Now don't get me wrong, I am more than happy to learn new processes and I can adapt to new situations and be universal really well. But DONT CHANGE SOMETHING THAT IS WORKING FOR THE STORE. I print out the reports every week and our scores are always solid green. It just doesn't make sense to me. So can you other Instock TM's out there (preferbly test store employees) fill me in on your processes and how everything's going for your team?
 

Rock Lobster

Executive Team Leader
Staff member
Moderator
Joined
Jun 11, 2011
Messages
1,387
#22
I will say you need to remember that compared to the other processes, Instocks is still a baby and going through some growing pains right now... corporate doesn't even seem sure where they want to take this process so we will see what they come up with in the next few years! I will say that your ETL is an idiot! You are a test store for these new processes, and he is going off of best practice (using EXF) for the sole purpose of padding his numbers!! When you are testing a new pilot, you need to execute exactly how they want, because that is how its getting rolled out... If you fake it, get everything green (when its really not), and report like that to your DTL... well that is how a broken pilot gets rolled out to other stores!
 
Joined
Jun 8, 2011
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25,280
#23
To the op, partner with tl's & to help you get more rc's up. On exf's to whole store, that won't work as rock said. Make it a team goal to get over 1000 scans person every week. Good luck!
 
Joined
Nov 17, 2011
Messages
817
#24
I'm instocks team captain and also part of a research-only store. Our store is ultra-low volume, but I think research-only is working out fabulously. We've never had more than one instocks TM scheduled at once though (we only get 35 hours a week for the whole team), so maybe that's why it's working out so well.
 
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Jun 8, 2011
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25,280
#25
I'm instocks team captain and also part of a research-only store. Our store is ultra-low volume, but I think research-only is working out fabulously. We've never had more than one instocks TM scheduled at once though (we only get 35 hours a week for the whole team), so maybe that's why it's working out so well.
are you doing alot of rainchecks? shelves well stock? just curious..
 
Joined
Nov 17, 2011
Messages
817
#26
Some weeks we've had 150-200 rainchecks, other weeks we get like 50. It really depends. Since we so low volume and since our other instocks TM does virtually nothing, a single issue can upset the entire week.

The reason it works well for us is because our entire flow/backroom process is broken, so even if I come in at 7 and flow/BR shows up at 4, very frequently there is still tons of backstock and multiple autos littered throughout the store. Since I'm not forced to scan according to the research schedule, I can actually still scan stuff on days like day when there are three entire pallets of softlines backstock. Also, days when I stay late (I worked an 11-hour day recently), I can scan a lot more than just what's in the tasklist. One day, I managed to scan the entire store by myself!

As far as our shelves being well-stocked... our research with loc % would probably be like 30% if I didn't constantly monitor DTK and adjust my scans accordingly. Our replenishment system is jacked up badly.
 
Joined
Sep 22, 2011
Messages
18
#27
Got a feeling the IS process will be revamped for 2012 as they did test for different types of scanning at different times. There really havent been a major update since the rollout of 2009 with pathing and moving all the process off the RF screen. Id look forward to an update to the raincheck setup as it probably will finally move off the RF apps. My store is planning to move up an ORG chart in 2012 so im praying I go back as ISTL instead of LOG TL running both teams.
 
Joined
Nov 17, 2011
Messages
817
#28
What other tests were there? I'm only aware of the research-only test. It'd be nice if there was a button to go to the raincheck app every time it asks for a raincheck, instead of having to toggle and all that nonsense.

What's an ORG chart?
 

MorurDreamcat

little Vibrator
Joined
Jul 9, 2011
Messages
183
#29
THere is another way to do rainchecks & research, without stressing you out. Pm me for details. It highly suggested to this cheat on outs unless there are multi rainchecks in a 4 ft section. Partner with tl's to help your team on rainchecks. Also, ask gstl, to let you know when a 9801 is done on the register. Another opp there too.
Hardlinesmaster,
I tried sending you a PM to get the same info but your inbox is full and you can't get anymore until you deleted some of your messages. So I'm asking you out here in the forum instead through a PM. Can you send me the info as well? I'd appreciate it. Thank you :thank_you2:
 
Joined
Nov 17, 2011
Messages
817
#30
What other tests were there? I'm only aware of the research-only test. It'd be nice if there was a button to go to the raincheck app every time it asks for a raincheck, instead of having to toggle and all that nonsense.

What's an ORG chart?
 
Joined
Jun 8, 2011
Messages
25,280
#31
By popular request:
It's easy. Just do stand alone research in the color screen after you get first rc hit in a 4 foot section. Scan one dpci, to ck on the last scan dates. alo, you can ck on your teams for scans of that area. I was in men's with sl tl helping her with rc's. No recent scans of any type where done in 2 different areas. We had ck instocks screen first in both areas on few dpci's. then, did stand alone research, then rc's & subs, printed/scanned in the signs for both sub & rc dpci's for credit on instocks report. 15 rainchecks later done! All in softlines!
Under my work option: item search
For instocks screen: go to item search, scan dpci, hit book button on upper right side, then instocks button.
All apps screen to stand alone research
Hit zero if none found. Always check zone or for other locations first before you hit zero.
My work to rf apps(black & white)
Main menu to specialized or number 8, then 1 for rc's, scan dpci, then write dpci/with date on rc pad, put up pad, do sub signs(same dept/type), scan in signs, there you go.
here is the answer. cat, i did clean up my box.
 
Last edited:
Joined
Jun 8, 2011
Messages
25,280
#32
What other tests were there? I'm only aware of the research-only test. It'd be nice if there was a button to go to the raincheck app every time it asks for a raincheck, instead of having to toggle and all that nonsense.
see above, except when you are doing a task list or outs.

What's an ORG chart?
You should be able to look it up under Workbench -> Store Reports -> Store Fact Sheet for your store size.
 
Last edited:
Joined
Jun 8, 2011
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25,280
#34
How does checking the instocks screen under item search help with putting up rainchecks?
item search part is used by tl"s to check on any action occurred on scanning of the dpci. checking on research, pulling, outs, & ptm's.

the stand alone research is the part you want to use.
 
Joined
Nov 17, 2011
Messages
817
#35
I feel like I'm missing something. So... you scan the item in standalone research, punch in zero (as long as that's correct), then toggle to RF apps to set up the RC pad, right? How else do people set up RC pads?
 
Joined
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Messages
25,280
#36
if your job is instocks, read the beginning of thread & our guides. if you are salesfloor & doing a bunch of rainchecks in a 4 foot section, use the option above. in cetain areas, like softlines, an quick check is needed for action to happen for restock the shelfs with products in the area. instocks team in my store avoid softlines, for unknown reasons om rainchecks & research. plus, it tells how fast your brand tm is working.
guides for instocks:
http://www.thebreakroom.org/showthread.php/102-Instocks
 
Joined
Nov 17, 2011
Messages
817
#37
I'm very familiar with instocks processes. The way you posted to do RC pads sounds like it's exactly how everyone in my store already does them, so I was asking if I was reading it correctly. That's all.
 
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25,280
#38
I'm very familiar with instocks processes. The way you posted to do RC pads sounds like it's exactly how everyone in my store already does them, so I was asking if I was reading it correctly. That's all.
its a team effort to help your store score for rainchecks & subs, even if you are not instocks. be proactive, make sales, & offer choices to the guests. here is a raincheck, etc...
 
Joined
Jun 8, 2011
Messages
162
#39
I'm very familiar with instocks processes. The way you posted to do RC pads sounds like it's exactly how everyone in my store already does them, so I was asking if I was reading it correctly. That's all.
It is exactly how everyone else does it. I have no idea why Hardlinesmaster thinks this a cheat, or makes the raincheck process anyway easier. I've been through this before with him, he'll keep trying to explain about using item search when doing rainchecks, when there's no need to, just making you more confused.
 
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#40
To clarify:
Using item search is for reviewing the scans on that dpci. I was using it for audit purposes in sl. The sl tl didn't know how to check dpci's scans with that option. You are not required to use item search, to do a raincheck.
again, not everyone knows how to do rainchecks or research on the salesfloor.
 

walruses

Former Softlines TL
Joined
Jul 7, 2011
Messages
205
#42
I still don't really understand.. the thread is for Instock TMs... Of course if you have an area that needs rainchecks you'd just switch to stand alone research instead of doing it in outs and then toggling and toggling again... If I don't think the push integrity is there we just do a smart huddle to zone it. If that's not possible I just don't change the number under research.

Also, softlines in stocks is fine, but a large portion of it is exempt from rainchecks and substitutions.
 
Joined
Nov 17, 2011
Messages
817
#43
Also, softlines in stocks is fine, but a large portion of it is exempt from rainchecks and substitutions.
What parts are exempt? I'd assume that anything hanging is exempt, however I'm about 80% self-taught, and my training guides didn't say anything was exempt.

Also, what's a smart huddle? I've seen it mentioned here before but I've never even heard of it.
 

commiecorvus

Former Signing Ninja
Staff member
Moderator
Joined
Jun 10, 2011
Messages
15,825
#44
What parts are exempt? I'd assume that anything hanging is exempt, however I'm about 80% self-taught, and my training guides didn't say anything was exempt.

Also, what's a smart huddle? I've seen it mentioned here before but I've never even heard of it.
Can't help with the first part but a smart huddle is when right after the huddle they dragoon the entire store into one project or another, usually pushing seasonal or pfresh.
I've tried to talk them into doing one for cleaning the fixture room but that's never been a priority.
 

walruses

Former Softlines TL
Joined
Jul 7, 2011
Messages
205
#45
What parts are exempt? I'd assume that anything hanging is exempt, however I'm about 80% self-taught, and my training guides didn't say anything was exempt.

Also, what's a smart huddle? I've seen it mentioned here before but I've never even heard of it.
All folded planograms are exempt (merchandising brand team member's role to shoot). Anything in lingerie or accessories or shoes(I need to double check on shoes, but pretty sure). There is a list of exemptions on workbench under Sales Floor -> InStocks -> Raincheck something or other

A smart huddle is just like what commiecorvus said, but in addition we only allow the team members (everyone on the sales floor and even the GSTL if they're attending) to stay 10-20 minutes depending on whatever it is. Recently it's been pushing seasonal, setting SPLs in C and D and superzoning.
 
L

Ludwig3

Guest
#46
Anyone experience TM's shooting research and just leaving them in the gun? Every morning we log on and find batches that weren't from our team. I don't think others understand the timing process. It's still under a hour I believe to have them all pulled.
 
Joined
Jun 8, 2011
Messages
162
#47
Yeah, our ETL-SL and a Softlines TM shoots research batches all the time, and they never say anything to the backroom or me, about pulling them. I think they just expect me to pull and push them with the rest of my research batches.
 

walruses

Former Softlines TL
Joined
Jul 7, 2011
Messages
205
#48
Anyone experience TM's shooting research and just leaving them in the gun? Every morning we log on and find batches that weren't from our team. I don't think others understand the timing process. It's still under a hour I believe to have them all pulled.
Our backroom is required to pull all outs and research batches as long as they drop before 1130 or 12.
 
Joined
Nov 17, 2011
Messages
817
#49
All folded planograms are exempt (merchandising brand team member's role to shoot). Anything in lingerie or accessories or shoes(I need to double check on shoes, but pretty sure)..
What if we don't have a merchandising brand team member? Our store is tiny, and I'm pretty sure that I'm the only person outside of TLs who knows how to shoot research.
 
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