Sales Floor Let's meet in the Middle; an Electronics/Tech thread

[silentAmbassador]

I dont know why Consumer Cellular expects non-technicians to activate phones. Sorry, but we already have enough on our plates and CC takes way longer to activate phones than the others. We prioritize what Target wants us to do, not CC. They aren't our bosses

Consumer is by far one of the worst things about working Tech. The guest that come through there for a phone are truly one of a kind. Definitely don’t miss it

 

[Mikuhl]

I just wish we would get enough SIM cards. I make a my support and they go "here's ✨ two ✨ for the rest of the month 😌"

 

[dannyy315]

I just started tech this week. Who the hell is Colleen Hoover and why does it feel like I'm pulling 50 of her books daily?

 

[versionDefect]

I just started tech this week. Who the hell is Colleen Hoover and why does it feel like I'm pulling 50 of her books daily?

because you are! her books sell like they’re free. even though they’re all nearly identical lmfao

 

[Ashfromoldsite]

I dont know why Consumer Cellular expects non-technicians to activate phones. Sorry, but we already have enough on our plates and CC takes way longer to activate phones than the others. We prioritize what Target wants us to do, not CC. They aren't our bosses

My store stopped activating years ago. We started telling guests to call the 1800 number if they need help setting it up. CC claims to have excellent customer service, let them earn it!

 

[dannyy315]

I found out people really love their K-pop today lol. It's all so confusing to me.

 

[dannyy315]

I dont know why Consumer Cellular expects non-technicians to activate phones. Sorry, but we already have enough on our plates and CC takes way longer to activate phones than the others. We prioritize what Target wants us to do, not CC. They aren't our bosses

Just yesterday I told an old couple, and they were nice about it, to come back in the morning when Target Mobile was here. I'm probably tech savvy enough to do it, but I just have no time.

 

[dannyy315]

Ever since I started in tech, there’s this guy that’s been coming in and he would ask to buy Apple Watch ultras, and he’d pay for them from a stack of gift cards. Obviously he has some kind of a scam going on, but I talked to AP about it and they said there’s nothing we can do. Ugh. And whenever someone legitimately wants to buy an Apple Watch ultra for themselves, we’re out of stock.

 

[versionDefect]

I'm probably tech savvy enough to do it, but I just have no time

not only this but it’s not in your job quota. it is a VERY simple task. however, with the corners target is cutting. don’t go extra 🤷‍♀️🤷‍♀️

iirc, some small format stores did actually require Target TMs to do that in prepaid activation and such. BUT they got commission! You are not.

Ever since I started in tech, there’s this guy that’s been coming in and he would ask to buy Apple Watch ultras, and he’d pay for them from a stack of gift cards. Obviously he has some kind of a scam going on, but I talked to AP about it and they said there’s nothing we can do. Ugh. And whenever someone legitimately wants to buy an Apple Watch ultra for themselves, we’re out of stock.

This is in no way racist but they're usually this one group of Asian people who are taking orders from others on Whats App. This group of people are known for doing this scam across the whole US.

So you're not really supposed to do too much however, You have the power in your hands and there are a few things you can do.

Limit them. There are times my store has like 400 airpods so in the case i sell them as much as they want. But if they want 1 of an iPad and we have like 3 then i'll only sell them 1.

Another thing they do (this could've changed with the new target TM discount) is they have compromised discount #'s and they use the app to add it. You can check to see if a TM Discount was applied by tapping the total on the POS.

With all of this said, Do what your store says. If your store says to call a TL to verify their discount then call a TL. If they say send them to GS, then send them to GS.

 

[dannyy315]

not only this but it’s not in your job quota. it is a VERY simple task. however, with the corners target is cutting. don’t go extra 🤷‍♀️🤷‍♀️

iirc, some small format stores did actually require Target TMs to do that in prepaid activation and such. BUT they got commission! You are not.



This is in no way racist but they're usually this one group of Asian people who are taking orders from others on Whats App. This group of people are known for doing this scam across the whole US.

So you're not really supposed to do too much however, You have the power in your hands and there are a few things you can do.

Limit them. There are times my store has like 400 airpods so in the case i sell them as much as they want. But if they want 1 of an iPad and we have like 3 then i'll only sell them 1.

Another thing they do (this could've changed with the new target TM discount) is they have compromised discount #'s and they use the app to add it. You can check to see if a TM Discount was applied by tapping the total on the POS.

With all of this said, Do what your store says. If your store says to call a TL to verify their discount then call a TL. If they say send them to GS, then send them to GS.

I was going to add he was an Asian guy, but I was afraid it would come off as racist lol. I will speak to my TL about it and talk to them about putting limits on low quantity items. The only thing is that if I do it for one guest, I’ll probably have to do it for everyone to avoid accusations of profiling.

And I’ll keep a lookout for if he’s using a TM discount, but I think the old 8 digit ones don’t work anymore. Unless he found a way to exploit the new system.

 

[versionDefect]

The only thing is that if I do it for one guest, I’ll probably have to do it for everyone to avoid accusations of profiling.

trust it’s not that serious lmao.

Even then, how often do people buy bulk apple products like them

Unless he found a way to exploit the new system.

I wouldn’t be surprised tbh. I know there are new Target Phishing sites

 

[Hardlinesmaster]

I was going to add he was an Asian guy, but I was afraid it would come off as racist lol. I will speak to my TL about it and talk to them about putting limits on low quantity items. The only thing is that if I do it for one guest, I’ll probably have to do it for everyone to avoid accusations of profiling.

And I’ll keep a lookout for if he’s using a TM discount, but I think the old 8 digit ones don’t work anymore. Unless he found a way to exploit the new system.

We get the Asian guys at my store. We say no to them on apple. When they see me coming, they leave quickly empty handed.

 

[versionDefect]

We get the Asian guys at my store. We say no to them on apple. When they see me coming, they leave quickly empty handed.

oh we upsell them. but only on products we have a lot of. and no TM Discount.

 

[Mikuhl]

Price Audit be like: "What is the price of this $40 Verizon card?"
Me: "$40"
Price Audit: "WRONG! Its $40.49! Fix it!!"
Me: "But its printed on the card..."

 

[Spotonman]

I just started tech this week. Who the hell is Colleen Hoover and why does it feel like I'm pulling 50 of her books daily?

This was me in FF, haha! I had one cart that was almost 20 of her books!

 

[dannyy315]

This was me in FF, haha! I had one cart that was almost 20 of her books!

I’ve come to the conclusion that she’s the female James Patterson, and I mean that in the most insulting way possible.