Or maybe we could get someone with deescalation training and the authority to enforce our mask policy to do it? I'm sorry, but expecting someone to make our guests abide by store policy when they haven't the means to do so is utter horse shit.No your cart wiper should just watch for people who aren’t wearing masks. In the mask training I think it said it’s better when team members ask guests to wear a mask because AP is considered to make the guest feel uncomfortable or something like that. I know it said not to get AP involved when someone refuses to wear a mask except in a extreme situation because it would just intensify a situation. No need for a ap tm when there is a cart wiper there anyways. If someone refuses to wear a mask there is a good chance they will say they are exempt and there isn’t anything we can really do. 99.9% of people will just wear a mask.
My work has chilled out on it but we still require masks even though the mandate is over in my city. Florida is one of the best states to be in and I won’t stop people who don’t have masks on. 😁Does your store have a Seasonal TSS for mask checking? How's that going?
I couldn't tell you the last time I heard an overhead announcement about masks or not trying on clothes, maybe before Halloween? My district is making a point that all AP interactions are to be positive and not make guests feel uncomfortable. If someone complains about another not wearing a mask, sorry we can't make them. If someone refuses to wear a mask, alright have a great day!why can't you say that it's required. the overhead announcement literally says that it's required. i tell people that it's required all the time, so does my sd
that doesn't mean we enforce the requirement, but...
One of the best states to be in? You mean like to get Covid? More than 5,000 new cases and 87 deaths were reported just today! That's more than 10 times more than my state while Florida's population is around 4 times higher than my state.My work has chilled out on it but we still require masks even though the mandate is over in my city. Florida is one of the best states to be in and I won’t stop people who don’t have masks on. 😁