Free At Last!
- Jun 9, 2011
Had a guest come thru today. Rang her up. Then she calls to activate her check card. Doesn't remember assigning a pin to it. Wants her 5%. Keeps tapping the little thing on the counter about the 5%. For some reason did not understand the concept of a check card and why she needed a pin. Says the little sign thing is misleading. I was so frustrated trying to explain to her something she should already understand that I was getting a headache.:dash2: Finally tells me to void the transaction. End up sending her to guest services so hopefully they could explain it to her (but I doubt it). Felt bad about it but I was covering breaks and had to get to my next one. The lady that was behind her and I just kinda looked at each other and shook our heads.