Question for closing leads

busyzoningtoys

Reshop Team Lead
Joined
Oct 6, 2016
Messages
409
I have my eye on this position and have been talking a lot about it with my STL who has been helping me prepare for it, and with the things he said a couple weeks ago about it rolling out in the near future lining up with the chatter around here about modernization being pushed to everyone soon, I have good reason to believe I’m a contender for the spot and he’s not just blowing smoke (also it helps that I’m the only leader in the store without a wife and kids who lives close and is interested in doing it). My question is, how does the pay compare to before? If you were a Senior before taking it, did you get a raise? If you were not, what was the pay increase? From what I’ve been made to understand, this is the new role to get noticed for and develop for ETL.

Also, do you guys still get a TL/TLOD with you at night?
 

Bullseyerc

GSTL
Joined
Mar 31, 2016
Messages
495
I have my eye on this position and have been talking a lot about it with my STL who has been helping me prepare for it, and with the things he said a couple weeks ago about it rolling out in the near future lining up with the chatter around here about modernization being pushed to everyone soon, I have good reason to believe I’m a contender for the spot and he’s not just blowing smoke (also it helps that I’m the only leader in the store without a wife and kids who lives close and is interested in doing it). My question is, how does the pay compare to before? If you were a Senior before taking it, did you get a raise? If you were not, what was the pay increase? From what I’ve been made to understand, this is the new role to get noticed for and develop for ETL.

Also, do you guys still get a TL/TLOD with you at night?
I mean of course there will be a TL at night.. the GSTL (unless your store is very strict on the whole having GSTLs only serve as a mid, which most haven’t followed from what I’ve seen).

One of my fellow TLs told me they got about a $5 something raise when they became a closing lead.
 

busyzoningtoys

Reshop Team Lead
Joined
Oct 6, 2016
Messages
409
  • Thread Starter Thread Starter
  • #3
I mean of course there will be a TL at night.. the GSTL (unless your store is very strict on the whole having GSTLs only serve as a mid, which most haven’t followed from what I’ve seen).

One of my fellow TLs told me they got about a $5 something raise when they became a closing lead.
More often than not our front-end closer is a GSA lol.

What was their role before? Senior?
 

c9 Rippin

Hard lines Wizard
Joined
Sep 27, 2014
Messages
205
The position is amazing. I love it, it works out perfectly for me. I love closing, I hate working early and working mids they're soul crushing to me. It is good development to become an ETL but I feel like every TL position is. You're just running the night team though which and all but specifically I don't see it being any different than any other role. They all play their parts, you're just generally more in control since you're the only leader at night. I've set precedents with my night team and they know what's expected and they know what to do without me even having to tell them. The other TL's in the store love it too bc now they pretty much know they don't have to close anymore. No one in my store wants to close every night except for me. If you have any questions you can Pm me.

The pay though... it all depends on your store, your current position and a multitude of other things. If your store is already cap'd out on seniors you can probably expect not to become a senior unless they know they're getting rid of one.
 

SpotSlave2015

Closing slave oops Lead
Joined
Oct 29, 2017
Messages
29
I was an electronics TM before the promotion & got a $7 dollar raise. $6 was the base raise but I experience pay for unofficially being in a TL role.

Also in February we’re moving to have all Leaders do Mids so there’s someone there to at least cover my meal period.
 

TargetLounger

Executive Team Leader
Joined
Aug 25, 2017
Messages
156
The coverage will be 100% up to your STL. You should always have a Leader that works a mid who could cover your lunch break. Other than that, just a Service & Engagement Lead to close with you.

The pay is normal Senior pay but I think it's very negotiable. If ur already up there then only expect a $1.50 bump or so but if you are at the bottom of the scale then ask for $19 minimum (that's me assuming your leads start at $16.50 and Seniors at $17.50).
 

Bullseyerc

GSTL
Joined
Mar 31, 2016
Messages
495
Or SEA/GSA. My store's GSTLs work mids now and rarely close. I believe that each of then has only 1 closing shift each week.
Is this mandatory for them or could they, in theory, choose to close rather than be mids?
 

PassinTime

Scan & Bag Expert
Joined
Sep 13, 2017
Messages
1,415
Is this mandatory for them or could they, in theory, choose to close rather than be mids?
My understanding is that they didn't have a choice about working mids. One preferred to open and the other close, so neither was happy about the changes.
 

can't touch this

Store Meme Leader
Joined
Nov 20, 2017
Messages
3,525
Literally why, it’s gonna be you by yourself running a busy ass store on a Saturday night. STL work for TL pay. Big nope unless I’m getting the STL pay.

(Good luck tho)
 

c9 Rippin

Hard lines Wizard
Joined
Sep 27, 2014
Messages
205
My advice to LOD phone calls during your lunches... either use a trusted TM from the sales floor to take msgs, or have the GSA or GSTL answer them? Part of your job as a leader is to develop talent. I know it's just a phone call but giving a TM 30 minutes of responsibility outside the norm could be inspiring/empowering to them.
 

c9 Rippin

Hard lines Wizard
Joined
Sep 27, 2014
Messages
205
Literally why, it’s gonna be you by yourself running a busy ass store on a Saturday night. STL work for TL pay. Big nope unless I’m getting the STL pay.

(Good luck tho)
It's really not that bad, and we don't work weekends. STL work... hardly... you're an LOD you're not doing anything crazy. You literally follow up with the team to ensure their tasks / truck is getting completed and then following up with reshop to ensure it's clear for the night. No weekends.
 

busyzoningtoys

Reshop Team Lead
Joined
Oct 6, 2016
Messages
409
  • Thread Starter Thread Starter
  • #15
My advice to LOD phone calls during your lunches... either use a trusted TM from the sales floor to take msgs, or have the GSA or GSTL answer them? Part of your job as a leader is to develop talent. I know it's just a phone call but giving a TM 30 minutes of responsibility outside the norm could be inspiring/empowering to them.
This. Find someone who will be eager and excited to be your helper, and they’ll feel better about the work they do, you’ll have an easier time, and you have someone to develop, and they might end up moving up!
 

CoquiAzul

ETL-SF
Joined
Sep 17, 2014
Messages
1,767
When I had to take my lunch I would have the GSTL or Sales Floor TLs take calls. It’s not that bad unless you don’t have strong leaders. Most of the time LOD calls are to ask what you want them to do for the day/them telling you they’re taking their break or lunch, or a question. All those can be taken by TLs.
 
Joined
Jun 1, 2018
Messages
15
When I had to take my lunch I would have the GSTL or Sales Floor TLs take calls. It’s not that bad unless you don’t have strong leaders. Most of the time LOD calls are to ask what you want them to do for the day/them telling you they’re taking their break or lunch, or a question. All those can be taken by TLs.
My CTL doesn't trust anyone but the APTL.
 

TM2

Joined
Nov 30, 2015
Messages
225
Pay wise I'm sure I could've negotiated, but I'm making close to base for a sr. TL.

I dont have another TL with me at night (this really sucked during Q4), but my store does have an ETL scheduled to cover my lunch every day. That said, they take calls for me, but half the time they call me anyways to ask what to have TMs do next.
 
Joined
Jul 6, 2014
Messages
141
I was a SrTL and got no bump. We are a 65mil store and we have 2 Closing Leads. M-F, no weekends unless you can/want to get OT. We have Leads close with us 4 out of the 5 nights up until 10pm. Leaders in the building up until 8p or 9m. We have a closing front end person until midnight as well. It is by far the best position in the roll out if you don't mind closing &/or if you are looking to get promoted. We were a pilot store and have been in role for almost a year now. I have zero regrets about taking this position.
 
Joined
Jun 11, 2011
Messages
970
Why have a closing lead Monday-Friday if Leaders are there til 8pmish? They should all work early then. Seems like a waste.
 

c9 Rippin

Hard lines Wizard
Joined
Sep 27, 2014
Messages
205
Why have a closing lead Monday-Friday if Leaders are there til 8pmish? They should all work early then. Seems like a waste.

They have a fellow lead there working a mid to cover the other leaders lunch. It's not a waste... by far I would say the best thing about this is having more leaders at the store during the day. Allowing for more productivity and more follow up with their team members. This position has created way more communication between night and dayside teams.
 
Joined
Aug 4, 2017
Messages
167
Seen this at two stores. Maybe ONE night of the five, a GSTL was closing because both stores were fairly strict about the mid stipulation. Other than that, no TLs/Leads. (Usually, if a GSTL was closing, it was because, as per, the stores were low on GSAs.)
 
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