- Joined
- Sep 7, 2017
- Messages
- 7
Last week we had individual meetings and numerous huddle conversations regarding selling. We have all heard about "adding to the basket" but this was a new level. I felt that I was told basically that you will greet every guest, and participate in suggestive selling (while running truck, answering the phone, covering the registers, covering breaks, running instocks and organizing and stocking the backroom) or you will be coached and that could lead to "further actions". It gets really ridiculous when the plan for the fitting room is to have (1) tm greeting each guest that wants to try on clothes "through their entire experience" including "running other sizes or suggestions" to each guest! After each guest leaves we are supposed to run out what they left to the floor. Does anyone else see an difficulties with this approach?