Slow zebra

[moninity]

Is any other store experiencing their zebras working really slow? Is there any way to fix this issue or just deal with it?

 

[IceIceBaby]

Is any other store experiencing their zebras working really slow? Is there any way to fix this issue or just deal with it?

Yeah same here. After using it for over an hour it starts to struggle.

 

[Hardlinesmaster]

I think it’s a network thing.

 

[animalcrossing]

myDay sometimes slows to a crawl when having the app open for more than 2 hours. Just closing it and re-opening it seems to fix the issue

 

[OldSchoolVet]

It's been really bad the last week. Frustrating.

 

[MrGSTLman]

On that note with the zebras...

On the new models (the one with the green scanner beam) does anyone else experience it going practically haywire after you have it in the coolers? As in apps opening and closing, almost as if the touch sensitivity gets turned up to 100 and any bit of touch sets it off? I find the only way to fix it is to reboot the machine. This tends to happen with multiple machines and is there a way to fix it?

 

[Lights]

On that note with the zebras...

On the new models (the one with the green scanner beam) does anyone else experience it going practically haywire after you have it in the coolers? As in apps opening and closing, almost as if the touch sensitivity gets turned up to 100 and any bit of touch sets it off? I find the only way to fix it is to reboot the machine. This tends to happen with multiple machines and is there a way to fix it?

Yes, this is because of the moisture condensing on the screen after getting out the coolers. So far no way to fix it. What I do is get a paper towel, napkin, shirt, sweater, or something to wipe the screen that can absorb the moisture and you should be good. Super annoying though.

 

[Dream Baby]

I would check to see how many tabs are open in Chrome.

Sometimes I have had 20 or more open without knowing it.

Why the Zebra lets you open more than 10 Chrome tabs anyway makes no sense?

 

[FlowTeamChick]

Yes. And I agree with @animalcrossing about closing and re-opening the app. It's not as @Dream Baby suggests for me because I so rarely have multiple apps, including Chrome, open at the same time.
Also, anyone else noticing the screen seems sort of jumpy? I'll scan a label and the screen hops up and down a bit before settling enough to read.

 

[SigningLady]

Yes. And I agree with @animalcrossing about closing and re-opening the app. It's not as @Dream Baby suggests for me because I so rarely have multiple apps, including Chrome, open at the same time.
Also, anyone else noticing the screen seems sort of jumpy? I'll scan a label and the screen hops up and down a bit before settling enough to read.

The jumpy screen has been driving me nuts!!!! Getting A&A hanging located and the screen kept doing that, slowing me down. 🫤

 

[OldSchoolVet]

Yes. And I agree with @animalcrossing about closing and re-opening the app. It's not as @Dream Baby suggests for me because I so rarely have multiple apps, including Chrome, open at the same time.
Also, anyone else noticing the screen seems sort of jumpy? I'll scan a label and the screen hops up and down a bit before settling enough to read.

Yes...all the time! So irritating. I keep closing and reopening the app all day long. Helps a little but I wish they would fix this.

 

[animalcrossing]

Also, anyone else noticing the screen seems sort of jumpy? I'll scan a label and the screen hops up and down a bit before settling enough to read.

THIS WAS SO ANNOYING! Having to wait almost a whole minute for the text to stop bouncing around so you don't press the wrong thing really slows you down. All Zebras Aren't The Same, but this stopped happening at my store after the last myDay update. Sad I didn't get a video of it though

 

[can't touch this]

I used to work at a store where our third to last Zebra got devoured live on Discovery Channel by a couple of lionesses and leadership could do nothing but wring their hands and declare Equus quagga functionally extinct

 

[Dysprosed]

This issue is likely due to a recent update introducing a memory leak of some kind.

 

[Sisyphus]

This issue is likely due to a recent update introducing a memory leak of some kind.

Whenever there is an update to anything I know its going to be buggy and oh so annoying afterward. By the time it is all fixed its time for an update 🤬

 

[KarmaToBurn]

Always...

 

[SnoopyIsCooler]

…😩good grief!!!
Would someone Please! fix the jumping flipping screen and the lagging?
Even reprocessing the MyDay product under the TEP app doesn’t help.

 

[TurgetCirkl]

This issue is likely due to a recent update introducing a memory leak of some kind.

it’s not a leak but rather poor memory management.

They’re already replacing the TC51s/56s with the 58s

The 57s on the other hand…. they aren’t EOL yet so we’re stuck with them for a little while longer