M
Matt Alms
Guest
Hi
So I was informed that our store is getting a visit tomorrow from a BIG SHOT. I just remember marketing manager or something. One of ETL's said "right under the CEO of Target" is coming to see what we do to make our Vibe scores so high. Lately, our stores scores have been right around 90% (#1 in our district).
Questions:
I work 8-2 tomorrow, what time do these visits usually happen?
Since it's vibe he is focused on, will he come in secretly to see if he gets guest serviced? I'm in hardlines tom.
Should I know specials, peak hours, ect just in case?
Any advice to make myself seem important/intelligent?
Thanks!
So I was informed that our store is getting a visit tomorrow from a BIG SHOT. I just remember marketing manager or something. One of ETL's said "right under the CEO of Target" is coming to see what we do to make our Vibe scores so high. Lately, our stores scores have been right around 90% (#1 in our district).
Questions:
I work 8-2 tomorrow, what time do these visits usually happen?
Since it's vibe he is focused on, will he come in secretly to see if he gets guest serviced? I'm in hardlines tom.
Should I know specials, peak hours, ect just in case?
Any advice to make myself seem important/intelligent?
Thanks!