- Joined
- Jun 25, 2011
- Messages
- 122
Has anyone encountered online only item returns that are still on the website but won't scan in stores? The item also doesn't have a DPCI in the online item description.
It's happened to me twice in the last couple of weeks. We made it right since the guest just wanted to exchange but I'm wondering how it's supposed to be handled in the future.
It's happened to me twice in the last couple of weeks. We made it right since the guest just wanted to exchange but I'm wondering how it's supposed to be handled in the future.