Target stores open until 9pm on christmas EVE!?

Joined
Dec 6, 2011
Messages
4
#1
Our STL announced at our huddle early this afternoon that in order to stay competitive, target will have its stores stay open until 9pm on christmas eve instead of the usual 7pm...this is getting a little ridiculous...
 

buliSBI

Former Team Member
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Jun 17, 2011
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#2
Heck I remember closing at 5pm and 6pm. Usually around the 5pm, business really drops off because many of churches and communities have Christmas Eve services. So why even stay open.
 
Joined
Jun 16, 2011
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#3
Yea we just heard the news too. This actually makes more sense than the Black Friday announcement because this will actually drive more sales. Our store stands to make at LEAST an extra 20 thousand.

Did they announce this to the press yet? Can't find any links online....not sure if it's OK to talk to non-Target folks yet without fear of being fired lol.
 
OP
OP
J
Joined
Dec 6, 2011
Messages
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#4
Usually if they announce it to us its on its way to being released to the press, give it a few hours or so...i'm sure their will be controversy over this one, just as there was with the 12AM black friday opening...
 
Joined
Dec 4, 2011
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#5
I don't really mind... It's not like were opening 3 hours earlier like black friday and we didn't get much sleep...

Were staying open for 2 extra hours its really not a huge deal.
 
Joined
Jun 9, 2011
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#6
Being open until 7 last year we had guests in the store until 7:30 and didn't get out until ab 8:45 and that was with I think 7 closers on each side. I cannot imagine how this year will be.
 
Joined
Jun 16, 2011
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#7
Also - Target is softening the blow for hourly TMs by giving an extra dollar per hour for anyone working past 5pm.

Sucks for us ETLs though.
 
Joined
Jul 4, 2011
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#9
lol, I get why theyre doing it. But serious, what happened to being with your family? Im sure nobody above store level will be in the office at 7pm Christmas eve. I call bull************, again.
 
Joined
Nov 11, 2011
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285
#10
The only person who seemed pissed about it at my store was the ETL HR. He always closes that night with our STL. Other than that, no one batted an eye.
 
Joined
Jun 17, 2011
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#13
volunteers seem the best way to go with this,lots of tms will not mind working,last year we did not get out till 10 anyway because our stl wants the store to be perfect before anybody leaves,always goes down well,from a business point of view it probably makes more sense then black friday when we only had a fixed amount of hot product to sell anyway and we sold out of it all in short time,we will most likely generate more sales on Christmas eve.
Oh and about that extra dollar it should be put in the same place as the 5c pay increase most tms will get next year.
 
Joined
Jun 12, 2011
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#14
Again this fits into the whole "well being" how? If you have a decent STL that makes sure the team is out at 9:05 great, but there are those STLS that will have the team stay until 10 or 11. It would be great also if they asked for volunteers first, but our store won't. There will be a petition I am sure.....
 

Guest Attendant

Former Target Team Member
Joined
Jun 9, 2011
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422
#15
We are closing at 8pm at walmart this year. But I dont see what the big deal is. Only a select few will even close and its not like Black Friday where everyone has to work. Just quit ***************ing about working. You should be thankfull you have a job
 

commiecorvus

Former Signing Ninja
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#17
Don't really care that much about the holiday, I'm Jewish.
I'd be pissed if they made me work on Yom Kipper so what do I know.
But I have to take that as a personal day.
 

redeye58

Hasta Ba Rista, Baby!
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Jun 9, 2011
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17,884
#18
Just quit ***************ing about working. You should be thankfull you have a job
Really tired of hearing that same BS. Yeh, I have a job & husband doesn't. Is a crappy economy reason to take away time from my family on both Thanksgiving AND Christmas? While all the moneyed folk spend their time treating us like lower lifeforms?
And before you go off about working in retail, it's the ONLY place right now that's hiring & where I can get benefits for my family. It's easy to be sanctimonious when you don't have to worry about kids or spouse.
 
Joined
Jun 17, 2011
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#19
Heck I remember closing at 5pm and 6pm. Usually around the 5pm, business really drops off because many of churches and communities have Christmas Eve services. So why even stay open.
I closed on a Christmas Eve, but the story was the same for every year before I got there and after I left. The store hired off-duty cops from the City to come in 20 minutes before closing to herd the crowd up front and out the door; even then it was 20 minutes after closing before we managed to push the last guest out the door. They always totally destroyed the store. At that time we closed at 6pm and we kept the closing crew until 9. Even then, the store was still totally destroyed but we couldn't see keeping anybody later than that. Me and my partner ETL just decided to take the heat from our STL and let the team go anyway.
 

Guest Attendant

Former Target Team Member
Joined
Jun 9, 2011
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#21
Really tired of hearing that same BS. Yeh, I have a job & husband doesn't. Is a crappy economy reason to take away time from my family on both Thanksgiving AND Christmas? While all the moneyed folk spend their time treating us like lower lifeforms?
And before you go off about working in retail, it's the ONLY place right now that's hiring & where I can get benefits for my family. It's easy to be sanctimonious when you don't have to worry about kids or spouse.
True, but whats stoping you from doing something else? Whats stoping you from lets say getting as degree and leaving Target for better pastures?
 

mrknownothing

purveyor of things
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Jun 10, 2011
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#22
True, but whats stoping you from doing something else? Whats stoping you from lets say getting as degree and leaving Target for better pastures?
College is expensive, not everyone can afford it. I work two jobs just so I can afford part-time tuition at my local community college. Plus, a lot of college graduates are having trouble getting jobs in their fields because the companies just aren't hiring. Retail is one of few options many of us have, even with a degree.
 
Joined
Nov 16, 2011
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#23
I honestly don't care all that much about staying open until 9. I don't think very many people in our store care either. Our STL told us in huddle that he will have a full staff that day and night and HE WILL be escorting us out no later than 9:15.
 

mrknownothing

purveyor of things
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Jun 10, 2011
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10,151
#24
Our STL left a note about it by the timeclock (with a scribble stating that it was corporate's decision, not hers!), and our ETL-GE announced it at the opening huddle, but she said that they would ask for volunteers before they make the schedule.
 
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#25
True, but whats stoping you from doing something else? Whats stoping you from lets say getting as degree and leaving Target for better pastures?
Life. I have a degree. I have done "something else". Suffice it to say that "something else" is why I work in retail. I wish I could have your simplistic view of why people work retail, assuming that they are unmotivated, uneducated slackers that have no other options. I probably did when I was younger.
 
Joined
Oct 30, 2011
Messages
33
#27
would it be at all possible to drop a christmas eve shift?
im only a seasonal member so i doubt i would have any kind of priority but were have a christmas party at my house this year i wont be able to even be there if im working till 9.
 
Joined
Oct 27, 2011
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68
#28
So this is the year Target decides that miniscule profits are more important than their working TMs having Christmas dinner or time with their family. I would love to see the people in downtown Minneapolis working till 9PM Christmas Eve and see what they think of it all.
 

ImDaLOD

10 Year Target Veteran
Joined
Jul 22, 2011
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#29
oh gee...some news to look forward to on Wednesday, as I was off today. Either way, doesn't bother me none because I am scheduled as the closing LOD on Christmas Eve working 2pm--11pm. The Sr. TL Softlines will also be closing with me and so too will the STL.
 

Rock Lobster

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#33
While I am not too upset with the news of us staying open later, all of the things about Target are really concerning to me! When a lot of us started, there were things that we would say we would never do because we wanted to be the "best company ever" and nothing like Walmart! Yet our decisions being made are nothing but following the big blue's lead? We follow them with Black Friday, we try and beat them on xmas eve, and there are districts I have heard testing "door greeters" this month!!! We have door greeters and yet the checklanes are backed up +3 all the way down! We have pallets on the floor during the big save... the list goes on! Sometimes I wonder if the decisions being made are really for what works best in our stores, or if we are just settling for good enough and pocketing the cash? Eventually that attitude will come back to hurt us!

Venting on here since I have to stay quiet about my concerns within my store :)
 
Joined
Jun 8, 2011
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#34
Everyone was pretty ticked at my store when this was announced. Being open at midnight on Black Friday was an epic failure for us, and our STL said that Christmas Eve is usually pretty quiet in the evening, so this is looking like another waste of time. Being ULV our STL said we only needed a couple of TMs to stay until 9, so most will be unaffected by the decision. The problem we'll have is that we're in a big slump with sales, so unless people suddenly decide to shop at our store it's only going to cause us to struggle more.
 
Joined
Oct 30, 2011
Messages
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#35
While I am not too upset with the news of us staying open later, all of the things about Target are really concerning to me! When a lot of us started, there were things that we would say we would never do because we wanted to be the "best company ever" and nothing like Walmart! Yet our decisions being made are nothing but following the big blue's lead? We follow them with Black Friday, we try and beat them on xmas eve, and there are districts I have heard testing "door greeters" this month!!! We have door greeters and yet the checklanes are backed up +3 all the way down! We have pallets on the floor during the big save... the list goes on! Sometimes I wonder if the decisions being made are really for what works best in our stores, or if we are just settling for good enough and pocketing the cash? Eventually that attitude will come back to hurt us!

Venting on here since I have to stay quiet about my concerns within my store :)
It's true.. i was one of the lucky ones who was door greeter the other day.
 

talan123

Team Member/Troll
Joined
Jun 16, 2011
Messages
652
#36
Target has officially gone from being hilariously bad to just plain sad.

This Sunday we were given a budget of $95K and then no sales floor until 3PM. During that time the ETL's started to push us to ask every guest CIHYFS and then get them a basket/cart.

How is that physically possible? I know that quantum physics let's matter be in two places at one time but we have LONG since passed those particular laws of physics on our upward sized-induced layers of matter.

Seriously, Corporate, how is that even within mental reasoning for people over six months old? Two people, electronics and fitting room with the process teams, cannot get guest service to all of the available guests who need it. Guests who cannot find team members to help them buy stuff will not buy it. For instance: If a person wants to buy a Christmas tree but cannot find Christmas tree then what are they supposed to do? They are not going to call for a team member or pick up the telephone if they are 90% of guests, they are just going to leave and go to a store that actually respects them.

Now, I know that you missed your November sales goal but it wasn't because there wasn't a lack of effort for your team members. It's because we CANNOT SERVICE the guests. You cannot cut the bone anymore because it's turned into dust.

P.S. Please tell me the guest service scores that are done in the store are not weighted as much as the ones done at home are. That would just be frightening/predictable.
 
Joined
Jun 24, 2011
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1,036
#37
While I am not too upset with the news of us staying open later, all of the things about Target are really concerning to me! When a lot of us started, there were things that we would say we would never do because we wanted to be the "best company ever" and nothing like Walmart! Yet our decisions being made are nothing but following the big blue's lead? We follow them with Black Friday, we try and beat them on xmas eve, and there are districts I have heard testing "door greeters" this month!!! We have door greeters and yet the checklanes are backed up +3 all the way down! We have pallets on the floor during the big save... the list goes on! Sometimes I wonder if the decisions being made are really for what works best in our stores, or if we are just settling for good enough and pocketing the cash? Eventually that attitude will come back to hurt us!

Venting on here since I have to stay quiet about my concerns within my store :)
I agree - and I am grateful for this forum for the same reason you are.

So much for work/life balance.
 
Joined
Sep 20, 2011
Messages
234
#38
So I did the overnight into thanksgiving opened black Friday I work open the weekend of new years and I wasn't given an option I'm closing Christmas eve because I'm high spirited and I'll keep tm's spirits up. Right because I'm cheerful and can handle a lot of stress and figure out things when there was lack of planning I get rewarded by missing yet another holiday with my family. My cousin home from the marines this year for Christmas = I'm ticked I'm glad I have a job but why strive for more when I'll just get taken advantage of over and over again?
 
Joined
Jun 13, 2011
Messages
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#39
I swear we are becoming an overpriced version of Walmart. I have never seen Target so out of ideas. Well I am sure some of HQ wants to pad that bonus so all you store people go on and get it for them. Best Company ever my ass.
 

Jettajunky

Ex-Front End Bangarang!
Joined
Sep 15, 2011
Messages
132
#40
While I am not too upset with the news of us staying open later, all of the things about Target are really concerning to me! When a lot of us started, there were things that we would say we would never do because we wanted to be the "best company ever" and nothing like Walmart! Yet our decisions being made are nothing but following the big blue's lead? We follow them with Black Friday, we try and beat them on xmas eve, and there are districts I have heard testing "door greeters" this month!!! We have door greeters and yet the checklanes are backed up +3 all the way down! We have pallets on the floor during the big save... the list goes on! Sometimes I wonder if the decisions being made are really for what works best in our stores, or if we are just settling for good enough and pocketing the cash? Eventually that attitude will come back to hurt us!

Venting on here since I have to stay quiet about my concerns within my store :)

My ap team member was converted into greeter. He now just stands by the door handing out ads and gets carts for guests. He HATES it!
 
Joined
Oct 11, 2011
Messages
217
#41
Wow, this, okay, Black Friday, wasn't too thrilled about but lived with it, but hello!!!!!!!!! this is Christmas, and as a Christian, it is sacred, not for the dumb commericalism bull************ that Corporate makes it out to be but for religious reasons. Next thing you know it will be one day at a huddle and your LOD say "Alright guys, news from Corporate, we are now going to be open on every major holiday!!!!" Corporate is just a greedy now, I use to think it was from a business standpoint , but now it is just getting ridiculous, I hope I get the early morning shift I requested on Christmas eve, or else I might not think about coming in.
 
Joined
Jun 11, 2011
Messages
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#42
Looks like they're hiring the fresh out of college people at corporate level too....fresh out of BAD colleges apparently.

All this crap corporate is doing lately is what you're told in like your first business class NOT TO DO
 
Joined
Jun 11, 2011
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#44
Funny...we as a whole got absolutely murdered on Black Friday as far as sales/payroll goes, so they decide to stay open even LATER on Christmas eve? I can see January is gonna be full of 10 hour weeks. Bad enough no one but team leads at the store are scheduled over 25 hours. I just can't believe them...how stupid do you have to be to NOT use common sense? We struggle with Black Friday, so they panic and slash hours during a time when we COULD make back those sales. "Oh, maybe we shouldn't have scheduled those extra 20 people on Black Friday. Ok cut the hours."

When we're open extended hours, and the salesfloor looks exactly as it did back in September, that's just pathetic. We don't get any salesfloor TM's until 7pm. You can imagine how well that goes. When guests are lining up at the front complaining about how no one is around to help them, isn't that just a tad bit pathetic? But when the store is dead from 7:30 to 11, we have a huge team on, that we then have to let out of the building at 11:30 with mountains of reshop and a terrible zone because we're over payroll. I'm just so tired of having to tell guests "I'm sorry it seems we don't have anyone available to help over in that area...I'm sorry."

And seeing how we have to payback all those loans next year...I can see this going well. Company is going to hell in a handbasket
 
B

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#45
Definitely a lot more annoying than Black Friday.... 9pm? So much for Christmas Eve with the family.
 
Joined
Jun 27, 2011
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#48
Well thanks to this thread I was able to let my ETL-HL know about it before I left work yesterday afternoon, now the question is whether the STL has told anyone yet. My ETL was POd since she's closing that night and hadn't heard anything before I mentioned it.
 
Joined
Jun 16, 2011
Messages
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#50
1) according to what I read, we were always going to be open til 8pm this year, so 9 isn't much of a leap.

2) You are all going to crucify me for saying this, but I feel like you are making mountains out of molehills. And, frankly I'm slightly offended. Us Jews, we don't get any time off for our holidays. You get Christmas day off. You should be grateful for that. If a Jewish person (or any other religion for that matter) wants a day off for a holiday they have to request it unpaid, use up vacation time, or rearrange their schedule to work one of their normal days off. I find that monstrously unfair, and feel like you should be grateful for that one guaranteed day off. If you knew you had plans for xmas eve, you should have put in a request off ages ago. Even if they deny it, you would have tried. Being open an extra hour or two is no real hardship. (unlike black friday when we opened 8 hours earlier than normal).

I'm honestly more concerned with the way our payroll hours have been cut in the busiest month of the year to a skeleton crew that cannot get all the work done no matter how hard they try....
 
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