It feels like the whole store is falling apart today!
In Starbucks, we've been having trouble with one of our main sinks. It frequently growls loudly, whether it's on or not (it sounds like a lot of air knocking in the line somewhere, but apparently it isn't). They've had 2 different people come to try and fix it, and now it's worse--it has next to no water pressure, and of course it's the sink we use any time we need to add cold water to a drink. Every time it growls we have to run over to turn on the tap for a few seconds, or it won't stop, and it's almost too loud to talk over. So that's been going on for like a week now...
This morning, there was a loud
THUMP from inside the coffee brewer, and then smoke started coming out the back. I turned it off at the switch, but couldn't see which plug went from it to the wall, or I'd have pulled it. We got a repair guy in a few hours later, and he confirmed that the heating element had burnt itself out. He turned its breaker off at the panel, and of course being a Sunday, it's likely we won't see a new part until late Tuesday or possibly Wednesday.
We did pour-overs for a while, and then just switched to offering Americanos, because it was faster. I think it took at least an hour to get cold brew going, what with the lack of water pressure at the filtered cold tap.
And oh yeah, the main door right next to Starbucks that everyone uses to go to the break room and all the offices has something wrong with its latch/lock, so everyone has to go around through the other door halfway across the store. Not a major thing in itself, but when combined with everything else that's busted or wonky today... I'm glad my shift is over!!
