To that one guest on the phone....let me set the stage for you. At one GS register, I am entertaining a guest who is trying to return part of his purchase of high value electronics from two different stores earlier in the day (with the rest he tried to take to a different store later), while AP discusses the situation with a SrTL and tries to figure out how to handle it. At another GS register, I am also waiting for AP to return so he can get a decent lock on the women trying to exchange about 6 cans of formula for a different kind without a receipt. At the other register, I am helping the guests who aren't trying to scam us. I also have some idiot who is trying to do prank phone calls, but doing a poor job of them....in fact, he keeps hanging up on me when I don't give him the response he's looking for.
So...in the middle of all of this, you call to inform me that I need to inform our cashiers that they need to be more careful about deactivating electronics?! You tell me you just bought an MP3 player at our store, walked into the store next door, and on the way out, set off their alarms and almost got you in major trouble because the daughter had it in her purse? And then you can't figure out why I wasn't convinced this was a huge tragedy? Well, here's why....
1) If you bought the MP3 player with us, and set off our alarms, you obviously didn't care enough to have someone deactivate it then, knowing you would be going into another store.
2) If this is all true, all you would have had to do was show them the MP3 player, walk through the alarm detectors without it, and then when it was clear, you would have been on your way.
3) But really, if you set off their alarms because of it going out of their store, you should have set off their alarms going INTO the store, and that would have been the clue right there that something was amiss.
But I suspect that you likely didn't set off our alarms going out or theirs going in. So you may want to double check with your daughter to see if she didn't try taking something.
So no....I with everything else I had going on, I was more amused than concerned. Deal with it.