TTOSD: This may be hard to believe, but our store actually functioned quite well before you came around, so the level of micromanaging you've been showing, particularly of the front end, is kind of insulting. Our SETLs are more than capable, believe me, of calling for backup when needed, and it's really not necessary to call one us up from the floor every time there's a guest waiting.
Also, two of the SETLs on today responded to you about line busting the grocery SCO line, so there was really no need to call out the third SETL by name 30 seconds later because "someone really needs to deal with this line." I'm not sure if your previous store was small, or what, but it does actually take a minute or so to make it from one side of the store to the other, and it was pretty damn rude to call someone else after the others had already responded.