I escaped the asylum!
- Mar 17, 2017
Some other softlines TM told a guest over the phone that we could hold a car seat for her - specifically one that was on sale, not regular price. The guest tried in-store pickup on Target.com but it wouldn't let her place the order, so she called back to verify it was being held and I was the one that had to tell her sale items can't be held. I felt bad for her, but the question of sale prices and holding an item has come up many, many times. I just wish the previous TM had been up front about items on sale.