1)Clock In
2)Read emails asking why 16 hours of work wasnt completed my last 8 hr shift
3)Listen to ETLs telling us how many CAF's we have over the walkie every 10 minutes and respond only if they call me by name
4)Tie salesplanners 2 weeks out so the backroom team will hopefully pull them by the week they are due
5)Pick a 4ft section to FIFO in market so Flow team can undo all of it the following morning
6)Cover the front end for 30 minutes (55 minutes in GSTL time)
7)Lunch
8)Complete Business Walk so I am able to do my job for the next two weeks
9)Listen to cashiers be recognized over the walkie every 5 minutes for completing their basic job requirements; contemplate recognizing sales floor team members over the walkie for pushing a CAF for a laugh
10)Attend huddle so I can be told to drive sales and provide guest service because my memory is erased every time I clock out for the day
11)Get 6th PDA that says 100% and dies 5 minutes later
12)Clock out
1)Clock In
2)Read emails asking why 16 hours of work wasnt completed my last 8 hr shift
3)Listen to ETLs telling us how many CAF's we have over the walkie every 10 minutes and respond only if they call me by name
4)Tie salesplanners 2 weeks out so the backroom team will hopefully pull them by the week they are due
5)Pick a 4ft section to FIFO in market so Flow team can undo all of it the following morning
6)Cover the front end for 30 minutes (55 minutes in GSTL time)
7)Lunch
8)Complete Business Walk so I am able to do my job for the next two weeks
9)Listen to cashiers be recognized over the walkie every 5 minutes for completing their basic job requirements; contemplate recognizing sales floor team members over the walkie for pushing a CAF for a laugh
10)Attend huddle so I can be told to drive sales and provide guest service because my memory is erased every time I clock out for the day
11)Get 6th PDA that says 100% and dies 5 minutes later
12)Clock out
I was going to say that sounds like my store and then I realized it is!
You did forget to mention the midday zone and the endless calls about reshop.
1)Clock In
2)Read emails asking why 16 hours of work wasnt completed my last 8 hr shift
3)Listen to ETLs telling us how many CAF's we have over the walkie every 10 minutes and respond only if they call me by name
4)Tie salesplanners 2 weeks out so the backroom team will hopefully pull them by the week they are due
5)Pick a 4ft section to FIFO in market so Flow team can undo all of it the following morning
6)Cover the front end for 30 minutes (55 minutes in GSTL time)
7)Lunch
8)Complete Business Walk so I am able to do my job for the next two weeks
9)Listen to cashiers be recognized over the walkie every 5 minutes for completing their basic job requirements; contemplate recognizing sales floor team members over the walkie for pushing a CAF for a laugh
10)Attend huddle so I can be told to drive sales and provide guest service because my memory is erased every time I clock out for the day
11)Get 6th PDA that says 100% and dies 5 minutes later
12)Clock out
We have had the TLOD program in my store for over a year. Since I'm scheduled to come in before the ETLs, I walk the store, fill out a Quick Fix list, and write down on the Break Schedule which area each team member is assigned. Once I see them on the floor, I give them a photo copy of what tasks they are to complete - which aisles to zone, grab reshop, and aisles that need to be filled.
@cj
Go ahead and berate cashiers all you want, it just reinforces why so many cashiers think sales floor tms/tls are stuck up.
9)Listen to cashiers be recognized over the walkie every 5 minutes for completing their basic job requirements; contemplate recognizing sales floor team members over the walkie for pushing a CAF for a laugh
1)Clock In
2)Read emails asking why 16 hours of work wasnt completed my last 8 hr shift
3)Listen to ETLs telling us how many CAF's we have over the walkie every 10 minutes and respond only if they call me by name
4)Tie salesplanners 2 weeks out so the backroom team will hopefully pull them by the week they are due
5)Pick a 4ft section to FIFO in market so Flow team can undo all of it the following morning
6)Cover the front end for 30 minutes (55 minutes in GSTL time)
7)Lunch
8)Complete Business Walk so I am able to do my job for the next two weeks
9)Listen to cashiers be recognized over the walkie every 5 minutes for completing their basic job requirements; contemplate recognizing sales floor team members over the walkie for pushing a CAF for a laugh
10)Attend huddle so I can be told to drive sales and provide guest service because my memory is erased every time I clock out for the day
11)Get 6th PDA that says 100% and dies 5 minutes later
12)Clock out
Wow....your store sounds miserable! What are you doing to help fix it?
Wow....your store sounds miserable! What are you doing to help fix it?
Glad someone's paying attentionDid I miss something? All I saw him say about cashiers was:
I can't possibly see how that's berating the cashiers--or even being negative toward them. It seems squarely aimed at the TLs/ETLs who are recognizing them for (if cj's store is like mine) things like getting a RedCard, or getting a guest to say they'll take the survey, or helping with a carryout when the lanes are slow. Meanwhile, the sales floor team gets no recognition for doing equally basic parts of their job, like working pulls, answering phone calls, or setting up rainchecks/substitutes.
You forgot "Oh these hardlines endcaps are the cleanest and fullest in the entire district AND they're all signed correctly...good work Logistics ETL!" - DTLFix it? There is no fixing it. You have to understand the store and the culture there. If you challenge the STL on things then you are marked and there are very few who survive then. If you don't get in with the 'click' then you better perform your ass off and try to maintain a low profile. Every work center dumps on the sales floor there and that's just how it is. They don't finish the truck? No problem, hardlines will do it. The planograms didn't get set correctly, pushed or missing signing? No problem, hardlines will do it. There is back-up needed at the checklanes (while the GSTL is somewhere??, food ave., starbucks and guest service is doing nothing). Don't worry, hardlines is on the way! Team it's time for the midday zone! SLTM 1 you have RTW, SLTM 2 you are in mens, SLTL 1 can you make sure the team is on task? SLTL 2 is going on break! SLTM 3 you have shoes. Electronics you have electronics and E. HLTL or HLTM you have A, B, C, D, F and 8 CAF's and some PTM on the line and your reshop is overflowing. HL why are you not getting all 3 call boxes and doing back up?
wow....your store sounds miserable! What are you doing to help fix it?
you forgot "oh these hardlines endcaps are the cleanest and fullest in the entire district and they're all signed correctly...good work logistics etl!" - dtl