Who handles return to stock at your store?

Joined
Jun 12, 2016
Messages
38
Most stores I've been to have Guest Service come in 30 minutes early to process it, and some stores have the fulfillment team do it before 9am.

Just curious to see how it works at other stores and what the expectations are.

Thanks.
 
Joined
Feb 11, 2017
Messages
534
Flex is responsible for backroom locations and cooler and freezer. GS is responsible for the rest by 9am and throughout the day.

9am goal is kind of stupid considering you can clear all the RTS and then 3 can drop in at 8:55 and it goes red if you don’t get it by 9.
 

JiJi

if it fits, it ships
Joined
Jul 21, 2020
Messages
223
Fulfillment does it all.

Specifically, the flex TL at my store, because apparently TMs aren't supposed to do it, or so she says.
Nevermind that I and a couple other morning people used to do it as soon as we got in.
 
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