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  1. M

    Archived sap orders that they say were delivered but not coming in?

    so our store is struggling with sap supplies. as my first position i had no problem with sap. for the most part things came in on time, or within a week or two past that. i'm still waiting for may supplies. my 3 back up orders aren't in either. i gave mysupport my basket #'s and it said our...
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    Archived how do you deal with horrible service at other stores?

    i don't want to go to my store when its my time off. or i'm traveling and i'd end up going to a target. i know steps they can take. i ask politely and never ask for overrides just cause i'm a team member. people are so rude when i ask them. i've had people let me call a team member # and i let...
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    Archived pcci rant

    i was fine with no one getting an o, its the way things work. but ex was easy if you were good at what you do. at least at my stores just about everyone is a 2 unless they suck. 3's are just as rare as o's.
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    Archived performance managing someone out

    have you successfully done it? how did it go? i have a lot of coachings on a team member but they're not same topic so it doesn't seem like it helps at all. it just looks good if we go to court for unemployment hey this person documented performance issues so many times. but it doesn't get me...
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    Archived when can starbucks go dark?

    what's the official policy? if we literally have no one trained to make drinks is it ok? if its going to create more angry guests than it helps being open but a 20-30 minute wait is that ok?
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    Archived what do i get?

    guest comes in with a pre paid phone. no box, no reciept. his dad's with him dad: we've spent hours on the phone with the company, and they can't activate the phone. you didn't do what was needed. me: finds out he has nothing, just the phone. is there any proof you bought it from us? dad...
  7. M

    Archived black and white ad (ad with dpci's)

    does anyone know how to pull it up in new work bench?
  8. M

    Archived can a gsa take 2 weeks of only gstl/gsa shifts at the gsa payrate?

    our store is transitioning. we're down a lot of etl/tl. as a result i'm working ot (never an option) and working only gstl/gsa shifts. does this work like other positions? can the keep hiring gsa's and avoid hiring a gstl because we have strong people who could be a tl?
  9. M

    Archived ge.. what are expectations and then goals?

    what's green and how many of each do you need? things like conversion, friendly cashier etc.
  10. M

    Archived suggestions for recognition to team members

    what are fun and cost effective recognition to team members? starbucks was really appreciated, gift cards were until someone bought liquor and we can't do it anymore. what are ways to show we recognize the great work of the team that are appreciated and not out of 549?
  11. M

    Archived how do you deal with other stores in the region telling guests things against best practice?

    hey don't have your red card? go to any store within 3 days. bring receipts and when you're approved for the red card we'll give you 5% off everything you ever spent in cash. yes there are ways we can do that. doesn't mean we should. if they're fine with doing it at their store, go for it...
  12. M

    Archived food in the break room

    we have times where we have food as perks. anywhere from 20-200 people. nothing in my store is held in a safe temp. no chafing dishes etc. its buy loads of food, and throw it out there. i don't want to complain because food is the best recognition.
  13. M

    Archived does anyone know if there's an issue if you're closing registers and working cash office next day?

    i hate having to because of the short turnaround, but technically they can steal and no one would notice unless they suspect and use cameras. do they have any official policies?
  14. M

    Archived an etl hardlines position might be open.

    i have a college degree. is there any way an internal team member apply? our etl hardlines left for personal issues and she says there likely won't be a replacement till January. we have some sr tl's that could fill it, but they don't sound like they want it. they like the 40 hour weeks
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    Archived has anyone received a test phishing email?

    saw the email way back when but like things that don't concern you gloss over and move on. finally got one, and wow its bad. its like a regular spam email came to your target email. sadly if you click, it'll just say "sorry this is fake, this is why" forward it to integrity, yay this is why...
  16. M

    Archived has anyone dealt with raises based off min wage increases?

    i didn't want to bring it up with hr since she kept saying she's waiting to hear back from her boss. but i was above the raise, and i'm sure i'm making less than some new hires for lower pay grades. do you get to keep any of the raises?
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