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So I’m sure stores with the remodeled Guest Services have noticed that hold space behind the wall is still not big enough for all these orders coming in. We’ve been doing our best to clear out old orders and etc. Here’s my question, so what do you do with orders that either 1) Don’t have a...

So, I’ve been with Target for 6 years now and my work center is Guest Service. Recently, I’ve been feeling burnt out with staffing issues, Black Friday craziness and just being in the same area for about 4 years now. I’ve been interested in getting trained on Flexible Fulfilment just because...

Was anyone else having trouble processing returns that were online orders. I had several returns where I would try using the packing slip, the card, and logged into to the Target.com account through the Safari browser, clicked on the order, return items, scanned the barcode and each time it...

Quick question, I have a friend who applied a few months ago and had an interview for Cashier and was not hired on, what’s the turnaround to apply again? And for the hiring event, do you apply online or in store

Wanted to see if anyone has had a similar experience. Our store just completed our remodel for Guest Services. During the remodel, two of the four registers for Guest Services were sent back by mistake. Therefore, we only have two registers at the moment. I called CSC today and filled out a...

So I had a guest today who was very rude about an item that did not ring up properly. The items were baby items (Johnson) products that were buy one, get the other 40% off. One of the items did not qualify, however, I obliged and gave her the difference since it was only a $1.25. Then she...

You’re a life savor thank you so much!

I was wondering if anyone knew or had much information on how to do the new process on scanning the Baby Registry Kits with the RFID. I read the Workbench update, tried playing around on the RFID app on the Zebra and could not figure out how to check the "Cycle Count". We've been out of the...

Thank you everyone! Will try these ideas on my next shift.

Hey everyone. I wanted to ask if anyone had any troubleshooting for printers that print receipts with very faded ink so that they're not able to be scanned nor very visible to read if you try to enter it into the POS for a return. I really appreciate it!

Haha thanks for the positive encouragement, appreciate it! I checked the new schedule and I have training so looks like the question has been answered, thanks again everyone!

Hey guys. So, a few weeks ago, my ETL-HR informed me that they were gonna go forward with testing me out as an GSA. Basically, they wanted to test things out to make sure I'm comfortable with managing a team and so forth. She implied that they would have a GSA/GSTL at the Service Desk while I...

Thanks for the tips guys! Went around the store today and found the ones we were missing were just sitting on top of an LOD's desk, apparently they've been there for several days and he just decided not to put them out even though it's been set for over a week and he was working on One Spot this...

Hey, I was wondering, we just reset the One Spot are and one of the sections still needs new label strips. If you want to make a label strip for a row, rather than have them individually printed, do you do that through the My Device/Zebra, or is there a different process you do through the...

Awesome, thank you so much for the quick response!

Hey, so I had a question about scheduling. I worked out a schedule with HR, so that I was closing Tuesday and Thursday, and then opening on the weekends; with availability on Wednesday's and Friday's. So I need to make up some hours, so I was going to go ahead and just pick up two shifts this...

So for the longest time, when a guest forgets to scan their Cartwheel, they come over to the Service Desk and we scan the receipt and do it as a missed coupon. We just got a new GSTL who has changed the rules and now wants us to do it as Wrong Price, even with the Red Card. The reasoning for...

It's amazing what people can get away with. My GSA the other night went on her lunch, returned an hour later, and told me she was picking outfits with the LOD that night in their office, while I was left to cover both the Service Desk and the front end. When I went back, the LOD just stated...

After being on the phone with Kodak for an hour trying to fix the label printer and then another hour with Target Client Support Center the other day, I couldn't agree more!

Does anyone think we will get new Kodak equipment eventually. I'm pretty sure most of the equipment, such as a the zebra label printer are from 2006 and I feel like lately, things have been breaking down more than usual.