coaching

Hey I’m a fairly new team lead... how do your coaching conversations go ? As far as attendance or performance.. examples would help. Also do you necessarily have to let someone know you are coaching them ?

Often, I see replies where TMs will say that you cannot be coached or written up, or otherwise disciplined, from camera footage. My question is... where does it say that?

I got hired on fully from seasonal but I was talked too about two times about bringing up the red card, I’m a GSA, so they said it’s gonna be documented I assume for a paper trail, not a lot of the cashiers are really asking besides two people I can think of so I’m gonna start because I wanna...

I'm a really new TL and wonder if it's possible to coach other Team Members?

Hey so I'm new here, but I've read a lot of the conversations and I was just wondering if there was anyone who could help me. I was placed on a probationary period almost a year ago and the probation was put for a year. (Another issue) But i was just curious can I get a transfer while I'm on...

Can any team leader coach you? Or does it have to be your direct workcenter leader? I know executives can coach anyone but how about team leaders? Because I recently got questioned why I called out and was told with hours being low me not showing up for my shift is important etc etc but this TL...

Hello all, in my previous post I explained why I want to quit (hours cut) but something dawned on me, Friday my manager brought me into the office and coached me because she said I don’t “greet customers in time” and when I questioned her as to why I wasn’t on the schedule she said it was...

how many physical write ups do u need to get fried? Or what’s the procedure of getting written up? What’s the diffrence between a verbal one and one u have to sign?

Today that ETL that I've written about here, wrote me up for a ticky tack violation. I've never received a coaching for this before, and feel like I'm being targeted by him because I wouldn't stay on thanksgiving. How can I fight this? What should I do? I'm going to ask for a copy of the CA...

Hello i'm new I've just experienced my first coaching by my TL on making a simple mistake right in front of her but it was resolved quick right away but still got coached that I could've did it on other times etc. Don't they know because of the cameras and other TLs supervises on TMs. Throughout...

does anyone have advice if I lost a zebra? I'm a new GSA, hoping to get on the bench and now I'm just worried I've dug myself in a hole. I've been a GSA for 3 months now and everyone knows how forgetful I am, but if I do lose something, I'm the first to admit that I've lost it and I know for a...

I'm ashamed to admit this but I still don't understand the difference between coaching and counseling. I'm supposed to do a counseling but I could not find the correct form to use. Well actually I did find it but it said I had to "check it out" (like a library book?.) when I tried to it said I...

So I just got promoted to TL and I have a couple problem team members but I'm not sure about the whole coaching process. I was basically never coached as a team member so I really don't know how it works. If I'm coaching for performance at what point do I start documenting the coaching and...

We just got a 5th softlines team lead in the 3.5 years I've been at the store and she's by far the worst one we've had. She has a bad attitude and wants to be a drill sergeant so bad she thinks this is the straight up military. So I've only worked with her 3 times and every time she has tried to...

Hi, All - Long story short is impossible - apologies in advance. Hired early October as a seasonal cashier. Within three weeks, was pulled to "cross train" in Guest Services. and, also given several new cashiers to "train." Guest Services cross-training was really comical - "Here is how to do a...

Hi, All - Long story short is impossible - apologies in advance. Hired early October as a seasonal cashier. Within three weeks, was pulled to "cross train" in Guest Services. And, also given several new cashiers to "train." Guest Services cross-training was really comical - "Here is how to do a...

I tried searching the thread for this but I couldn't find it. How would you guys handle an insubordinate employee? I had to coach a TM for not following directions as to when to take her break. I had it scheduled and let them know that I needed them to take their second break when the other...

What is considered to be coaching? Will to many coaching leads to corrective action?