MEGATHREAD 2018-2019 Store Modernization Megathread

[Newbie1234567]

I'm pretty sure I know the answer but will ask anyway.

Does this new rollout mean after 90 days I can tell people that they should have learned to use the wave and make a bale or am I going to still have to do these things?

Did someone slip u some koolaid🤣

 

[Little Mac]

Trolling the Target "Community" Facebook page there are lots of i'm sorry to the guests for not having enough payroll to finish the work.

pssss... this is the sales floor Not the back room.

I look at the user posts nearly every day just to see how well "modernization" is "working". It happens constantly, they pretty much just always say it will be discussed with management.

I would highly expect corp and upper management refuse to take responsibility for any of it. I dont think they have ever really accepted or acted on any blame since this all started.

 

[Hardlinesmaster]

I'm pretty sure I know the answer but will ask anyway.

Does this new rollout mean after 90 days I can tell people that they should have learned to use the wave and make a bale or am I going to still have to do these things?

Extra training will be given to all tm’s to do those tasks too

 

[flow4areasonuno]

There are times I am really glad I am a small woman, because I know I won't be asked to do heavy lifting/bales. Dealing with bales is one of those times...

 

[Dead and Khaki]

Standing by for any new dirt on the future of POG.

 

[BackroomOG14]

For those who have asked

 

[Yetive]

They each take ownership of something different so it's not 2 people doing the same job. Example would be GSTL A does guest loyalty. They would be in charge of redcard, circle, surveys and training. Gstl b would do sales planners, pricing, co and bullseye.

FOS won't own Bullseye, Salesplanners, Pricing. 1 will focus more on the team, the other on FOS processes--registry, Reds, OPU.

 

[graffiti]

There are times I am really glad I am a small woman, because I know I won't be asked to do heavy lifting/bales. Dealing with bales is one of those times...

Coming from another small woman: Bales are actually super easy, though. I avoided it for years because the guys always acted like it was hell on earth to make but it takes like 5 minutes, doesn't actually require much strength, allows me to shit-talk the dudes and my receiver always says my bales are the best. 😊

 

[NKG]

FOS won't own Bullseye, Salesplanners, Pricing. 1 will focus more on the team, the other on FOS processes--registry, Reds, OPU.

I think it will be decided at the store level but guest service is a huge focus

 

[Yetive]

Maybe, but the guide spells it out.

 

[unknown]

There are times I am really glad I am a small woman, because I know I won't be asked to do heavy lifting/bales. Dealing with bales is one of those times...

There are times I am really glad I am a big guy because I know I won't be expected to clean. Cause that's women's work. Right?

You realize you don't have to lift the bale manually?

 

[Bullseyes]

Signing Expert would have been nice. So that makes me a presentation tm again? I rather focus on signing than do both, but at least plano team is still there.

Nooo that makes you a presentation expert

 

[Bullseyes]

Standing by for any new dirt on the future of POG.

most positions says GM sets pog but listed under expert on the new guest centric titles is a “presentation expert” it was explain to us that the experts will be scheduled according to transitions, if there are no hours then under GM. The second part is not in the roll out guide, and could be just my district.

 

[Plano4ever]

Does anyone know who the presentation experts report to? Is there no TL ? Do they report directly to an ETL?

 

[Bullseyes]

Does anyone know who the presentation experts report to? Is there no TL ? Do they report directly to an ETL?

They will report to the GM TL who is now responsible for the planning

 

[OneArmedJesus]

Whos gonna own Bullseye then?

 

[gsa4lyfe]

Whos gonna own Bullseye then?

Whatever gen merch TL over sees that custom block. That was always flows responsibly though.

 

[ntauctions]

Does it say what an inbound TM is expected to do and what an unload is supposed to look like? I'm scheduled only 4 days a month so I rely on this site a lot lately

 

[OneArmedJesus]

Whatever gen merch TL over sees that custom block. That was always flows responsibly though.

Front end always pushed Bullseye here tho. So very interesting

 

[NKG]

Does it say what an inbound TM is expected to do and what an unload is supposed to look like? I'm scheduled only 4 days a month so I rely on this site a lot lately

Are they gonna zone it? I highly doubt they will.

 

[gsa4lyfe]

Front end always pushed Bullseye here tho. So very interesting

Technically how it’s always been is if it come off the truck inbound/flow was responsible to push it but it was a last priority and often pushed off to the front end because it was easier. Now a specific TL will own it along side other areas so it’s less likely to be over looked. Instead of it being the last priority of 10 (random number) areas because it’s clumped into all of the truck, it’ll be the last priority of 2-3 areas. So while I’m sure it’ll still get over looked, it’ll be less often.

 

[gsa4lyfe]

Does it say what an inbound TM is expected to do and what an unload is supposed to look like? I'm scheduled only 4 days a month so I rely on this site a lot lately

Not a ton of detail on TM specific roles in the guide but they are available as job descriptions on workbench. From what I can tell inbound strictly unloads and sorts the truck then gen merch does the rest. Overnight stores have an inbound ETL and a real inbound team but I assume “gen merch” team members will be scheduled under inbound for a couple hours to unload the truck then go to their designated areas.

 

[unknown]

So guys I did some digging, and here is what I found out that’s 100% true.
We don’t know anything for certain. Everything that you are reading from people who heard someone else say they heard something is very unhealthy.

I

Signing Expert would have been nice. So that makes me a presentation tm again? I rather focus on signing than do both, but at least plano team is still there.

I wonder how many more years they will keep sending signing and packages with "signing specialist" still written on it. I guess all that stuff can just be tossed as soon as it comes on now. You'd think that with Moderniization they could get that right after ten years.

 

[Frontlanegirl]

I work for the state and the feds.
Apologizing for things beyond my control is number 5 in my job description right after filling out reams of annoying paperwork.
If you can't at least empathize with how the people you are trying to help are feeling and can't offer them some supportive words then you aren't doing a very good job.

You can let the client, guest, customer, whatever pass the word to Spot about how hard you are trying and what a clusterfuck corporate has created.

I see guests posting on FB about our empty shelves, lack of employees on the floor, and lack of cashiers and all they receive as a response is that they will forward the info to the store. Guests are leaving because of the condition of the stores and the lack of service.

 

[Frontlanegirl]

GSA gone is the best thing I have read so far. I have never seen the need for the position. Our GSA’s lean against the jewelry boat and talk at guest service all day. They don’t even speed weave, just tell backups to open any register and let guests knock each other down to get there. For years cashiers were supposed to be ‘empowered to make it right for the guest’, if that is true then the gsa is only needed to get change, anyone with keys can do that, it’s not that often. When there is a blinker they usually just call someone from the dept to verify the dispute - it’s comical to see- the cashier, the gsa, the salesfloor tm all standing at the register talking about a $3.00 price challenge . Sometimes there is a gsa ‘watching over’ ONE cashier and since they WON’T (claim they can’t?) jump on a register, they call for backup when needed and continue to stand there - no endcap zoning, no SPL, no pushing, no cashiering, no speed weaving, not even putting bags in guest carts or helping remove hangers...nothing but call for backup and get change. While I’m on a gsa rant - the WAY they call for backup ! Makes me grind my teeth ! “Softlines, hardlines, who is responding ?” !! What good does that do other than be Annoying as F. !! Get a grid and call a name already and rotate who you call! Cause otherwise the SAME 2 people ALWAYS respond.

ASANTS- because my GSA's work their asses off. It's the GSTL's who stand around talking with their phones in their hands all day.