- Apr 19, 2012
Today I had a Guest Service shift. So I was over talking at the check lanes to ask my GSTL a question about something. I come back to see the photo lab had shifted over to fill in for me and the guy accepted a return on a 200 dollar mini refrigerator just sitting in a cart with no box, instruction manual, etc. Mind you this man has such a laid back, care free, give a [expletive] way about him and to add, he's a bit old (guessing 60 + years old). I immediately looked it over when I got back. It was clearly beaten to a pulp, had mold inside,, rings from what could only be pop or beer 12oz cans and had dust all over it, and was clearly used for several years. When I asked him what the story was behind it? He said he just bought it a week ago and it stopped working so he returned it just on the receipt. I immediately face palmed and called my GSTL over. There's a loss. That guy clearly made of returning his old fridge that was replaced. I'd have never accepted such a return. It was so obvious. When my GSTL came over she looked it over and immediately agreed. To photo lab team member was like, I think we've been had. I wanted to say "Oh really? Did you just think of that now or before you accepted the return?"