I work in HR. One of the big beefs I have with my time is that it only schedules people in their primary workplace. We were told to cross train TM's to better utilize the hours we get, but it only pulls people for the one position. This is a real pain for flow TM's who usually work truck then go out on the floor. Wednesday is full of editing and tend to be really long days. I see little improvements in the 3 weeks we have had my time. At first, only cashiers showed up on the schedule. Not the SF people that were doing a cashier shift. Last week was better. So much for being easier and more user friendly.
This doesn't seem to be the case in my store. Even in the first two weeks when they weren't making edits, the people who are cross trained were all over. We actually had people scheduled more in secondary areas than their primary role. We never had early morning flow people scheduled as softlines after the truck hours until MyTime.
On the hiring thing, my store is hiring, but they were probably hiring in softlines prior to mt. We lost some people without replacing them.
All of my issues with MyTime have to do with the lack of humanity. A computer wouldn't think (unless you told it to) that it would be nice to give the occasional weekend, or occasionally put days off in a row. A computer doesn't know I hate hate hate 5.5s because I eat get too hangry.