- Joined
- Jul 1, 2011
- Messages
- 2,726
People don't "get" that this doesn't go into effect until Dec 1. I applaud the insurance companies for actuaally notifying their customers of the change (for once,) but they could've made it a little clearer that it's not NOW. OR, put something into effect now as a transitional benefit to cover the people who are actually being proactive. We transferred 6 rxs to Walgreens on Thursday for someone, only to transfer them back an hour later because Walgreens couldn't fill them yet (Even though our PM tried to tell both the PT AND the Walgreens pharmacist it wasn't in effect yet, they both insisted it was....)